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H

Hopeto Sterling

Site Manager·1 building·66 units
3.2

6 reviews

Highlights

1
Evictions
12
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant feedback for buildings managed by Hopeto Sterling reveals a mixed experience overall. While some appreciate the affordable rents, good location, and a generally quiet atmosphere with friendly neighbors, significant concerns persist. Recurring pest issues, especially roach infestations, remain unresolved, and maintenance is often described as slow or superficial. The management staff has been criticized for being dismissive, unresponsive, and sometimes rude, with calls for improved communication and more genuine tenant care. Security problems like package theft were also noted, highlighting areas needing attention. Prospective tenants should expect basic upkeep but may face ongoing challenges with pest control and management responsiveness.

Reviews

Former tenant·4 minutes ago

severe roach infestations

Pros

super generally responsive to repairs. lovely street and close proximity to parks and green space. affordable.

Cons

Severe roast infestation plagues many units, doesn't seem like it has been resolved over periods of years. exterminator does not come regularly and is ineffective.

Former tenant·Over 1 year ago

Good space, Package Theft, Poor Maintenance

Pros

Solid square footage for rent (before the post-pandemic rent surge) and great location.

Cons

Big problem with package and mail theft in the lobby. I would avoid the apartments that look out on the interior courtyard/recessed basement steps. Not a lot of light, people smoke on the steps, and one tenant had a medical emergency in the space and management didn’t send anyone to clean up the blood and EMT supplies left behind for months.

Advice to the owners

Create a secure dedicated mailroom and install real security cameras

Buildings associated with HOPETO STERLING

  • 40 Woodruff Avenue
    Rent-stabilized

    40 Woodruff Avenue

    3.2(6)

    Prospect Park South

40 Woodruff Avenue
Rent-stabilized

40 Woodruff Avenue

3.2(6)

Prospect Park South

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.09Violations per unit
NYC average0.81Violations per unit
3Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

2Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

H

Hopeto Sterling

Site Manager·1 building·66 units
3.2

6 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.