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F

Frank Mortagua

Head Officer·1 building·20 units
3.2

4 reviews

Highlights

No
Evictions
2
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of buildings managed by Frank Mortagua reveal mixed tenant experiences. While properties benefit from good locations and decent space, significant concerns include slow owner responsiveness, lack of proactive security measures, and recurring maintenance issues such as heating and water problems. Tenants frequently note subpar cleanliness and garbage management alongside pest issues. The management team, including supers and property managers, often receives criticism for unhelpfulness and rudeness. Despite some positive comments about noise levels and neighbors, the overall sentiment points to a need for improved communication, timely repairs, and enhanced building upkeep to foster a safer, more comfortable living environment.

Reviews

Former tenant·3 minutes ago

Not the best, not the worst

Pros

Rent stabilized, decent space for price, good location

Cons

- Management - Cleanliness

Former tenant·Over 3 years ago

Not a safe place to live

Pros

The apartments in the back are quiet and light

Cons

- There is a lot of crime in the building such as stolen deliveries and the landlord refuses to take any measures such as blinding the front doors or installing cameras.

Advice to the owners

- Make this a safe building

Buildings associated with FRANK MORTAGUA

  • 158 West 15 Street
    Rent-stabilized

    158 West 15 Street

    3.2(4)

    Chelsea

158 West 15 Street
Rent-stabilized

158 West 15 Street

3.2(4)

Chelsea

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.20Violations per unit
NYC average0.81Violations per unit
1Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

1Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

1Class I
Missing info

Missing or non-compliant with administrative information orders or filings

F

Frank Mortagua

Head Officer·1 building·20 units
3.2

4 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.