Not bad for NYC
Pros
Great location. High ceilings. Central heat (not ac)
Cons
Have some issues with responsiveness on non emergency matters, but in general they do ok. Our floor is on a slant which is a pain when things roll around that should be stationary.
Advice to the owners
Install central AC like you advertise.
Sometimes takes time to respond, but ultimately gets the job done
Pros
Small, quiet, gets most things fixed in a prompt fashion. Easy way to request fixes
Cons
Sometimes it takes a while to actually get things done, or we must send reminders or multiple requests.
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