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C

Caroline Ryan

Property manager·1 building·4 units
2.8

1 reviews

Highlights

No
Evictions
No
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·Over 2 years ago

Avoid no worth the stress

Pros

Really nice area in UWS

Cons

Please avoid this building, it is not worth the stress and is extremely overpriced. I am only writing this review so others do not have to go through what I did. Landlords who live in the building; - Landlord will literally complain to you through lengthy emails about everything - Very common theme in emails/phone calls painting themselves in good light and tenant blaming/taking advantage of tenants - I have witnessed the landlord go through our trash on multiple occasions - Landlord always complains how expensive things are and will nickle and dime you for everything. For example, we didn't have hot water for 3 weeks in April when it was still very cold and the landlord said "it wasn't that bad and just part of the brownstone charm" and after numerous complaints from building tenants, they did give us a minimal rent reduction (a couple of hundred dollars) stating that it was a "gift" because they were "good landlords". This was despite hot water and heat legally needing to be provided. - Continually state that they will get a building manager (which would make this building a lot less stressful not having to deal with the landlord) but they have been saying this for 6 months and I doubt they are willing to spend the money. Building; - We originally signed the lease with laundry in the building and then the landlord continually complained that the laundry unit in the entryway was too noisy (despite the landlord only allowing us 2 loads on a set day a week between 11-5pm). So there is no laundry in the building - but of course the landlord still uses it. So if the contract states laundry use that is untrue. - The intercom they refuse to fix and so only the buzzer works so you cant communicate with anyone and have to walk down the stairs to collect packages/guests etc. - Absolutely no pest control. Towards the end of our lease we had a lot of issues with mice/rats. - The common areas (staircase/entryway) was only vacuumed once in the time I lived here and that was only because of an open house. So the staircase/walls etc are very dirty which is evident when you walk in. - The heating is not good - in winter its very cold and I had to get additional heating which was very costly on my electricity bill. The heating is so old that the poles rattle and constantly wakes you up during the night all through winter. - Only trash cans outside, so you have to keep your recycled trash in your apt until recycle pick-up day each week

Buildings associated with CAROLINE RYAN

  • 116 West 78 Street

    116 West 78 Street

    2.8(1)

    Upper West Side

116 West 78 Street

116 West 78 Street

2.8(1)

Upper West Side

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

C

Caroline Ryan

Property manager·1 building·4 units
2.8

1 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.