Pros:
The building manager is fantastic, most of the doormen are super nice, package and mail delivery is simple and easy. The building is very clean and well maintained, any maintenance requests are dealt with very quickly
Cons:
One of the people who worked the front desk was so mean and passive aggressive I took the back door whenever I heard her at the front entrance. I had a conversation with her where she vented to me about how she had been pinching her young kids when she was frustrated. Moving away from her was a huge relief.
The building owner/corporate management company Halstead is also a bit skep- they lost my rent for a few months in 2020 (I sent a check, the money was removed from my bank account, but management couldn’t find the money) and tried to get me to pay double rent for their mistake, they sent lease renewals extremely late, and they have not yet returned my security deposit more than 1 month after vacating
Advice to owner:
Armand deserves a raise, he’s excellent at his job