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V

Valerie Torres

Head Officer·38 buildings·865 units
2.2

5 reviews

Highlights

40
Evictions
227
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant feedback for buildings managed by Valerie Torres repeatedly points to poor management responsiveness and inadequate maintenance. Common issues include pest infestations, persistent leaks, mold, insufficient heat, and poor garbage management. Tenants frequently cite unaddressed health hazards and a lack of proper repairs, leading to dissatisfaction despite affordable rent and some positive aspects like friendly neighbors and secure entry. Complaints also mention unprofessional management behavior and neglect of communal spaces. Overall, renters advise more attentive, timely responses and increased investment in building upkeep to improve living conditions and tenant trust.

Reviews

Former tenant·Over 3 years ago

Building needs upgrade asap

Pros

I like that Majority of the time the front door of the building is lock.. you need a key to enter

Cons

Rodents.. I have mice in my apartment they come in from under my house door

Advice to the owners

Take care of this rodent problem it’s becoming a real issue through out the building

Former tenant·Over 3 years ago

Management is horrible. Lack of concern for tenants and their safety.

Pros

Park view and housing court.

Cons

The supers are horrible and all of the buildings community rooms is used for their families as a personal space. Supers live better than tenants. Management is crooked, unprofessional and racism is horrible. If one fights for their rights retaliation is their solution.3 new management’s in 6 years. I love my apt,building and community especially when we were a community.

Advice to the owners

Prayer,leadership and repairs

Buildings associated with VALERIE TORRES

  • 870 Elsmere Place
    Good cause

    870 Elsmere Place

    East Tremont

  • 938 East Tremont Avenue
    Good cause

    938 East Tremont Avenue

    West Farms

  • 815 Fairmount Place
    Rent-stabilized

    815 Fairmount Place

    East Tremont

  • 2333 Prospect Avenue
    Rent-stabilized

    2333 Prospect Avenue

    Belmont

870 Elsmere Place
Good cause

870 Elsmere Place

East Tremont

938 East Tremont Avenue
Good cause

938 East Tremont Avenue

West Farms

815 Fairmount Place
Rent-stabilized

815 Fairmount Place

East Tremont

2333 Prospect Avenue
Rent-stabilized

2333 Prospect Avenue

Belmont

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average2.68Violations per unit
NYC average0.81Violations per unit
540Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

1343Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

430Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

10Class I
Missing info

Missing or non-compliant with administrative information orders or filings

V

Valerie Torres

Head Officer·38 buildings·865 units
2.2

5 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.