Horrible Owners- Management
Pros
The locations is just about perfect. The maintenance staff is friendly and responsive. The building has a charming garden and onsite laundry.
Cons
Building management is terrible. Slow to no response, even for an emergency. They are particularly bad to rent stabilized tenants and they try to get rid of them by ignoring repairs. Once they do actually repair something, they use the worst service people and repairs fail and have to be repeated again and again. The heat and hot water if out on average once per month. AJ Clarke are effectively high-class slum lords.
Advice to the owners
Stop treating rent stabilized tenants like dirt. Stop overcharging new tenants who don't have stabilized leases.
amazing super, mid management
Pros
great location, elevator in building, the super and the local handyman are great humans who do great things
Cons
management is fairly unresponsive and obstinate - it's also very loud
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