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S

Susan Ben

Site Manager·1 building·28 units
2.6

5 reviews

Highlights

2
Evictions
1
Litigation cases

About Susan Ben

Susan Ben is a mixed-profile site manager. Across their buildings, tenants rate them 2.6/5 across 5 reviews, with 40% recommending their buildings and 0% approving of them as an owner or associate. Their portfolio records 2 evictions, 3 open violations, and 1 litigation case. Data last updated August 18, 2026. Susan Ben is a site manager associated with 1 building and 28 units located in Stuyvesant Heights, Brooklyn. The portfolio is concentrated in Stuyvesant Heights in Brooklyn. The building was built in 2017 and is primarily mid-rise in structure. All of the associated buildings have rent-stabilized apartments. Individual building ratings, tenant reviews, and public records are on the associated building pages.

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant reviews for the buildings managed by Susan Ben reveal significant concerns regarding management responsiveness and overall building maintenance. Many renters report issues with poor cleanliness and insufficient garbage management, alongside slow responses to maintenance requests. While some appreciate the friendly neighbors and certain amenities, the general sentiment leans toward dissatisfaction with the property management's approach. Additionally, recurring complaints about appliance malfunctions and inadequate heating highlight potential infrastructure problems. Overall, renters recommend navigating these buildings with caution, emphasizing the need for improved management and maintenance standards.

Reviews

Former tenant·2 months ago

Well designed but poorly maintained

Pros

-Trash chute/recycling/laundry on each floor -Elevator -Good number of outlets in unit and well sized closets

Cons

-Management is slow to fix issues and says they are not responsible for some of the appliances in the apartment -Apartments are not well insulated so noise between units is typical and rooms can get very hot in the summer -Paint used in units is flat and shows scuffs/marks easily and is impossible to clean

Advice to the owners

Fire Susan (current manager) and pay for real cleaners/super to take out trash regularly and maintain common spaces

Former tenant·7 months ago

Rude and unresponsive management!

Pros

The neighbors are lovely, both inside and outside the building itself. The building is rent-stabilized and has an elevator, which is great. I've never had any issues with pests, but I think people who live on lower floors have at times.

Cons

The laundry (esp. washing) machines are almost always broken, and management is rude and dismissive about it. Getting this and other problems fixed is always a huge hassle, as they always take forever to reply, even if you follow up multiple times.

Buildings associated with SUSAN BEN

  • 804 Jefferson Avenue
    Rent-stabilized

    804 Jefferson Avenue

    2.6(5)

    Stuyvesant Heights

804 Jefferson Avenue
Rent-stabilized

804 Jefferson Avenue

2.6(5)

Stuyvesant Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.10Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

3Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Susan Ben has an average tenant rating of 2.6 out of 5 across 5 reviews.

Buildings managed by Susan Ben average 0.1 open violations per unit, fewer than the citywide average of 0.81.

40% of tenants who reviewed buildings managed by Susan Ben would recommend living there.

Susan Ben has 2 recorded evictions across their portfolio.

0% of tenants who reviewed a building managed by Susan Ben approve of how it is run.

Susan Ben owns or manages 1 building totalling 28 units.

Susan Ben has not appeared on the NYC worst landlords list.

S

Susan Ben

Site Manager·1 building·28 units
2.6

5 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCOwners in NYCNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

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© 2026 Openigloo Inc. All rights reserved.