What do tenants say about Firstservice Residential?

Firstservice Residential has an average tenant rating of 4.0 out of 5 across 642 reviews.

How many violations does Firstservice Residential have across their portfolio?

Buildings managed by Firstservice Residential average 0.09 open violations per unit, fewer than the citywide average of 0.81.

Would renters recommend buildings managed by Firstservice Residential?

71% of tenants who reviewed buildings managed by Firstservice Residential would recommend living there.

How many buildings does Firstservice Residential own or manage?

Firstservice Residential owns or manages 666 buildings totalling 57771 units.

Has Firstservice Residential had any evictions?

Firstservice Residential has 455 recorded evictions across their portfolio.

Is Firstservice Residential on the worst landlords list?

Firstservice Residential has not appeared on the NYC worst landlords list.

Has Firstservice Residential had any litigation cases?

Firstservice Residential has 639 housing court litigation cases across their portfolio.

Is Firstservice Residential responsive to tenants?

67% of tenants who reviewed a building managed by Firstservice Residential approve of how it is run.

Firstservice Residential

Corporate Owner·666 buildings·57771 units

4.0

642 reviews

Highlights

455

Evictions

639

Litigation cases

About Firstservice Residential

Firstservice Residential is a well-regarded and reliable corporate owner. Across their buildings, tenants rate them 4.0/5 across 642 reviews, with 71% recommending their buildings and 67% approving of them as an owner or associate. Their portfolio records 455 evictions, 5744 open violations, and 639 litigation cases. Data last updated September 11, 2026. Firstservice Residential is a corporate owner associated with 666 buildings and 57,771 units across multiple neighborhoods in Brooklyn, Manhattan, The Bronx, Queens, and Staten Island. The portfolio spans multiple neighborhoods including Brighton Beach, Brooklyn Heights, South Harlem, Turtle Bay, Fieldston, Bay Ridge, Nolita, and Norwood. The buildings are primarily mid-rise, constructed over a wide range from the 1840s to the 2020s, reflecting many years of development. About 44 percent of the associated buildings have rent-stabilized apartments. Renters can review each building's ratings, reviews, and public records on its own page.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews for properties managed by FirstService Residential reveal a mix of consistent cleanliness and responsive management, earning notable praise from tenants. Many residents appreciate the attentive staff and well-maintained amenities, promoting a sense of community. However, there are recurring concerns about pest control, heating inefficiencies, and occasional unresponsiveness from management, particularly in terms of maintenance requests. Some renters advise improved communication regarding updates and concerns such as pest issues. Overall, FirstService Residential appears to provide a generally positive living experience, marked by good locations and friendly staff, but with room for improvement in certain operational aspects.

Reviews

Former tenant·just now

Highly recommend this building

Pros

- Friendly doormen/building staff - Laundry on every floor - Clean - No street noise (at least in interior facing units) - Nice gym and common areas - Close to subway/grocery store/easy to walk to other neighborhoods

Cons

- Interior facing units are dark, but this is to be expected - Not a ton of food directly outside, but plenty within 5-10 min walk

Former tenant·1 minute ago

Positive 2 year experience

Pros

Responsive management when something breaks and needs service; nice neighbor community with social events; good location - feels safe even though near vinegar hill projects

Cons

Amenity fees do not include gym (managed by Lifetime Fitness) and you can’t opt out

Buildings associated with FIRSTSERVICE RESIDENTIAL

150-90 Village Road

Kew Gardens Hills

196-30 69 Avenue

Fresh Meadows

1/2 Bond Street

Noho

685 1 Ave

2.8(2)

Murray Hill

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.09Violations per unit

NYC average0.81Violations per unit

1405Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

2808Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1515Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

16Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs