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A

Alex Cruz

Agent·1 building·27 units
2.4

8 reviews

Highlights

4
Evictions
3
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by Alex Cruz consistently highlight severe pest control issues, including persistent cockroach and bed bug infestations that have gone inadequately addressed despite multiple exterminations. Management responsiveness is frequently criticized as slow, unhelpful, and sometimes dismissive, particularly in emergencies involving health and safety. Garbage management and overall cleanliness also receive poor marks, with complaints about garbage disposal practices leading to unsanitary conditions. While the location and some apartment layouts are appreciated, tenants warn of problematic neighbors and noise levels. Numerous renters advise comprehensive building-wide pest treatments and better maintenance efforts, indicating management struggles to maintain tenant satisfaction and building conditions.

Reviews

Former tenant·9 minutes ago

Not great, okay location

Pros

This is near the park and a lot of trains. Upper units get good light.

Cons

Management is completely unresponsive unless you threaten 311, we had some roaches, the air pollution near the bridge can be gross.

Former tenant·Over 2 years ago

Decent location but leaves some to be desired for the price

Pros

The building is in a great location and often has spacious bedrooms.

Cons

Most of the units do not have a good view, there are large and small cockroaches, the kitchen are puny with nowhere to prepare food and are hard to clean, the walls are matte, which makes them easily scuffed and dirty.

Buildings associated with ALEX CRUZ

  • 304 East 62 Street
    Rent-stabilized

    304 East 62 Street

    2.4(8)

    Lenox Hill

304 East 62 Street
Rent-stabilized

304 East 62 Street

2.4(8)

Lenox Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.18Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

5Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

A

Alex Cruz

Agent·1 building·27 units
2.4

8 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

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Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.