Cockroaches issue and stealing rent payments
Pros
Close to subway
Cons
Disgusting experience, fraudulent, cockroaches issue and invading to the apartment by superintendent
Advice to the owners
Based on my experience with Kew Gardens Realty Co., LLC, I would advise prospective tenants to be cautious before renting a property managed by this company. I believe management misrepresented the building’s cockroach problems. I have also experienced serious issues with rent payments not being accurately reflected in my tenant ledger. One payment remained unrecorded for approximately 14 days, requiring me to follow up and request an immediate correction. Tenants should keep proof of every payment and regularly review their ledgers. Management also entered my apartment without my permission to leave a notice inside. The company has filed a court petition against me with a balance that I dispute. Based on my payment records, the amount demanded includes approximately $1,700–$2,000 more than I owe. This has been an extremely frustrating and stressful experience. I encourage tenants to document all payments, communications, and maintenance complaints carefully.
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