Review Summary for Rosemary Pagan
Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews of buildings managed by ROSEMARY PAGAN praise the cleanliness, effective garbage management, and responsive maintenance staff. Tenants appreciate the good value, pet-friendly environment, and convenient location of the buildings. However, concerns include occasional noise disturbances, slow repair responses, and heating issues. The need for additional concierge staff, quicker repairs, and better noise insulation has been highlighted. Overall, residents approve of the owner, recommending the buildings for their cleanliness, amenities, and friendly neighbors, especially for first-time apartment dwellers.
Open Violations
Only open violations from the last 10 years.
Data last updated 7 days ago.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
0.02 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
1
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Apr 12, 2024: § 27-2005 hmc: properly repair or replace the broken or defective bell buzzer intrecom system from the building entrance door to wall panel in the entrance located at apt 11g, 11th story, 5th apartment from west at north
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Immediately hazardous
1
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Oct 01, 2025: § 27-2005, 27-2007, 27-2041.1 hmc, §238, § 309; § 107 (2) ( c) mdl and 28 rcny §25-171: replace or repair the self-closing doors that is missing or defective hinges at fire door at west at public hall, 1st story
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Rosemary Pagan
/-73.995019,40.761527,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Hell's Kitchen
511 West 44 Street, Manhattan, NY 10036
100 Units • 14 Floors
4.4(6)
Rent Stabilized Units: Yes
Evictions: 4
Litigation History: Yes
1 Year Bedbug History: No
Reviews (6)
4.62 stars
4 months ago
Good Building, Good Value
Former Tenant
Pros:
Clean, quiet, responsive management, and a good value for the money
Cons:
It’s centrally located but the nearest subway station is Port Authority / Times Square, and sometimes the neighbors are loud or problematic
Advice to owner:
N/A
4.88 stars
Over 1 year ago
Love this building
Former Tenant
Pros:
Great area but still a quiet building. Dog friendly and great water pressure. No pests.
Cons:
Have to leave the building to get packages at the sister building.
3.75 stars
Over 1 year ago
Great Building, Some Room for Improvements
Former Tenant
Pros:
Building staff are great. Generally very responsive. Building well-kept. BuildingLink App for filing and tracking maintenance requests. Friendly neighbors for the most part. Target downstairs. Pet-friendly!
Cons:
Usually only one “concierge” (front desk command/not exactly doorman) servicing three buildings with like a thousand apartments. They do have floating porters who attend to issues but the concierge is frequently overwhelmed with packages, food deliveries, issues, etc.
The PTAC air conditioner/heater is great when it works for the most part. It’s needed repairs/replacement three-four times over the years I’ve been here and each time it’s taken as long as a week - I don’t understand why they just don’t have all the extra parts and extra units around since there are so many apts here.
The PTAC air conditioner/heater is great when it works for the most part. It’s needed repairs/replacement three-four times over the years I’ve been here and each time it’s taken as long as a week - I don’t understand why they just don’t have all the extra parts and extra units around since there are so many apts here.
Advice to owner:
Need more front desk concierge. Stock extra PTAC units and parts.
4.12 stars
Over 4 years ago
Beautiful apartment, not built for silence
Former Tenant
Pros:
It’s still in nice condition, recently became smoke-free, each unit has a dishwasher, there’s on site laundry and the porters and maintenance teams are very nice.
Cons:
It’s not well insulated against noise and management can be slow to make repairs.
Advice to owner:
Timely communication would be great.
4.12 stars
Over 4 years ago
I Can’t Complain
Former Tenant
Pros:
Good location, reasonable rent, very clean common areas and no bugs, neighbors are friendly, and major issues are addressed in a reasonable amount of time
Cons:
Things stay broken and the landlord doesn’t always fix them in a reasonable time frame. Something in my apartment broke and it took a week for them to fix it. Management office isn’t the most responsive. The other staff are usually helpful and nice, however.
Advice to owner:
Make sure the management office is responsive and helpful to renters. Also ensure that repair requests are being handled in a timely manner, and that things are fixed properly without requiring multiple requests.
5 stars
Over 4 years ago
Great first apartment in NY!
Former Tenant
Pros:
Wonderful amenities including garbage chute on each floor, large windows, stainless steel appliance, fast elevators. Neighbors are friendly and the overall building quality is great since it’s about a decade old.
Cons:
You can definitely find apartments that are bigger for the same price or cheaper but the pros make it worth the price.