What do tenants say about Lourdes Mortagua?

Lourdes Mortagua has an average tenant rating of 3.2 out of 5 across 4 reviews.

How many violations does Lourdes Mortagua have across their portfolio?

Buildings managed by Lourdes Mortagua average 0.2 open violations per unit, fewer than the citywide average of 0.81.

Would renters recommend buildings managed by Lourdes Mortagua?

25% of tenants who reviewed buildings managed by Lourdes Mortagua would recommend living there.

Has Lourdes Mortagua had any litigation cases?

Lourdes Mortagua has 2 housing court litigation cases across their portfolio.

How many buildings does Lourdes Mortagua own or manage?

Lourdes Mortagua owns or manages 1 building totalling 20 units.

Has Lourdes Mortagua had any evictions?

Lourdes Mortagua has no recorded evictions across their portfolio.

Is Lourdes Mortagua responsive to tenants?

25% of tenants who reviewed a building managed by Lourdes Mortagua approve of how it is run.

Is Lourdes Mortagua on the worst landlords list?

Lourdes Mortagua has not appeared on the NYC worst landlords list.

Lourdes Mortagua

Officer·1 building·20 units

3.2

4 reviews

Highlights

Evictions

Litigation cases

About Lourdes Mortagua

Lourdes Mortagua is a modestly rated but responsible officer. Across their buildings, tenants rate them 3.2/5 across 4 reviews, with 25% recommending their buildings and 25% approving of them as an owner or associate. Their portfolio records 0 evictions, 4 open violations, and 2 litigation cases. Data last updated August 10, 2026. Lourdes Mortagua is an officer associated with 1 building and 20 units located in Chelsea, Manhattan. The portfolio is concentrated in Chelsea in Manhattan. The building was constructed in 1901 and is categorized as a mid-rise. All of the associated building units have rent-stabilized apartments. Prospective renters can find building-level ratings, reviews, and open-data records on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant feedback for buildings managed by Lourdes Mortagua reveals mixed experiences. While locations and apartment sizes are appreciated, management responsiveness is a recurring concern, with several renters describing slow or unhelpful communication from property staff. Issues with heating, cleanliness, and occasional pest problems are noted, alongside concerns about building security and crime, with few proactive safety measures reported. Garbage management and noise levels receive varied ratings, reflecting inconsistency across properties. Some tenants benefit from rent stabilization, but overall maintenance and timely problem resolution appear to need improvement to enhance tenant satisfaction and trust in building management.

Reviews

Former tenant·3 minutes ago

Not the best, not the worst

Pros

Rent stabilized, decent space for price, good location

Cons

- Management - Cleanliness

Former tenant·Over 3 years ago

Not a safe place to live

Pros

The apartments in the back are quiet and light

Cons

- There is a lot of crime in the building such as stolen deliveries and the landlord refuses to take any measures such as blinding the front doors or installing cameras.

Advice to the owners

- Make this a safe building

Buildings associated with LOURDES MORTAGUA

Rent-stabilized
158 West 15 Street
3.2(4)
Chelsea

Rent-stabilized

158 West 15 Street

3.2(4)

Chelsea

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.20Violations per unit

NYC average0.81Violations per unit

1Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

1Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

1Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs