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J

Jennifer Lau

Head Officer·1 building·12 units
3.4

3 reviews

Highlights

No
Evictions
No
Litigation cases

About Jennifer Lau

Jennifer Lau is a modestly rated but responsible head officer. Across their buildings, tenants rate them 3.4/5 across 3 reviews, with 34% recommending their buildings and 0% approving of them as an owner or associate. Their portfolio records 0 evictions, 1 open violation, and 0 litigation cases. Data last updated July 31, 2026. Associated with 1 building and 12 units across Manhattan, Jennifer Lau is a Head Officer responsible for a portfolio that spans construction eras from the 1910s. The portfolio is concentrated in the All Upper West Side neighborhood in Manhattan. The building is primarily mid-rise. All of the associated buildings have rent-stabilized apartments. Building-level ratings, reviews, and open-data records are available on the associated building pages.

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·Over 2 years ago

Great apartment, terrible super/mgmt

Pros

Great layout of apartments, great location, building and stairwell generally clean.

Cons

Tony is quite literally the laziest super on the planet. Neighbors bathroom was literally flooding on top of ours, and he was not even responsive to them. Good luck having anything done, and he has entered our apartment without our permission or any notice. Garbage room is absolutely disgusting too. On top of that, the heating pipes make the most God awful noise in the middle of the night, the worst banging you can ever hear. And that’s when the heat is even on! Good luck getting a decent night of sleep in the winter!

Former tenant·Over 2 years ago

Great location but units could be updated

Pros

Never had any issues with neighbors or noise levels

Cons

Old heater rattling a lot

Advice to the owners

Update the units

Buildings associated with JENNIFER LAU

  • 154 Columbus Avenue
    Rent-stabilized

    154 Columbus Avenue

    3.4(3)

    All Upper West Side

154 Columbus Avenue
Rent-stabilized

154 Columbus Avenue

3.4(3)

All Upper West Side

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.08Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

1Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Jennifer Lau has an average tenant rating of 3.4 out of 5 across 3 reviews.

Buildings managed by Jennifer Lau average 0.08 open violations per unit, fewer than the citywide average of 0.81.

34% of tenants who reviewed buildings managed by Jennifer Lau would recommend living there.

Jennifer Lau has not appeared on the NYC worst landlords list.

Jennifer Lau has no housing court litigation cases across their portfolio.

Jennifer Lau has no recorded evictions across their portfolio.

Jennifer Lau owns or manages 1 building totalling 12 units.

0% of tenants who reviewed a building managed by Jennifer Lau approve of how it is run.

J

Jennifer Lau

Head Officer·1 building·12 units
3.4

3 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCOwners in NYCNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.