Charming little home
Pros
Friendly neighbors, amazing staff
Cons
Big company took it over so they care a little less about us as individuals but service requests are timely
Advice to the owners
Get to know your tenants! Care for them
Well Managed but Big Corporation Shady Practices to Make More Money
Pros
The super and building staff is incredibly kind with positive, good energy. And the tenants are great - longterm and older tenants who say hello to their neighbors and newer tenants who understand the community feel. Generally the management is responsive.
Cons
The heater is violently loud. The management company is always trying to get away with things that are barely legal in order to raise rents like shady MCI increases. The day to day building managers seem to last about 2-3 years and are either dumb or told to purposefully dispute things in order to avoid responsibility. And they always raise the rent - 1st years before they updated the rent laws for rent stabilized and I had "preferential rent" they tried to raise it 7%.
Advice to the owners
Look at creating more of a community with the tenants and be more responsive with more complex requests. Having longterm tenants in will be a higher ROI than quick-fix, and shady tactics to raise the rents.
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