Justin Poy

Tenants renting from Justin Poy's buildings report a mix of high-quality amenities and challenging management experiences. Buildings boast outstanding locations, clean common areas, responsive doormen, and well-maintained amenities like rooftop decks and gyms. However, management often receives criticism for unresponsiveness, especially during prolonged construction and renovation periods that cause significant noise and inconvenience. Rent hikes are frequent and steep, contributing to high tenant turnover and dissatisfaction. Pest control is inconsistent, with some units suffering from persistent issues. While the staff at entry and concierge levels are praised, the overall management approach is often viewed as rigid and not sufficiently tenant-friendly.