Summarized from anonymous rental reviews on Openigloo.
Tenants in buildings managed by CHELSEA NEW YORK REALTY COMPANY LLC commend the clean, well-maintained premises and friendly, responsive management team. The rooftop and common amenities receive frequent praise, contributing to a positive community atmosphere. However, persistent elevator issues—often slow or out of service—are a common frustration. Some renters report occasional pest sightings and occasional hot water outages. Price and annual rent increases are concerns for some residents, alongside strict and sometimes perceived hostile enforcement of social rules. Overall, while management is generally appreciated for responsiveness and upkeep, improvements in elevator maintenance, pest control, and tenant policy flexibility would enhance tenant satisfaction.
Reviews
Former tenant·7 minutes ago
Loved living at The Capitol
Pros
The roof deck was amazing
Cons
At least one elevator was always out of service
Former tenant·2 months ago
Good amenities but constant elevator problems
Pros
Good amenities - great rooftop with nice view, nice gym
Cons
Elevator is constantly broken for months at a time
Laundry is overpriced ($4.5 washer $4.25 dryer) and room is dirty
Have had a couple hot water outages