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S

Steve Masom

Site Manager·39 buildings·1713 units
3.5

8 reviews

Highlights

102
Evictions
66
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of buildings managed by STEVE MASOM reveal a mixed management experience. Tenants consistently praise his responsiveness and the presence of dedicated maintenance staff, often noting timely repairs when contacted. Cleanliness and garbage management quality vary widely across properties, with some buildings well-maintained and others struggling with pest control, outdated amenities, and elevator reliability issues. Heating systems and noise levels are concerns in certain locations, with calls for modernization and better safety features like smoke detectors. While some renters feel positively about the community and recommend their buildings, others highlight neglected repairs and urge the adoption of updated technology and improved security measures.

Reviews

Former tenant·14 hours ago

Outdated technology : elevators, call box to buzz people in, no control of heat,

Pros

Mini metropolis with parks, supermarkets, laundry mats, access to several bus routes and a few highways to reach if you have a car, 6 train. Having the choice to rent or buy apartment. 30 min from city by train.

Cons

Outdated elevators where people get stuck in them and seniors have to walk down several flights of stairs to exit building which is a HUGE violation, no smoke detectors or sprinklers in the hallway in case of a fire, outdated call box when you buzz people into the building with irritable loud noise on the main floor, cracked and lopsided pavement to the building and around the building, outdated lobby. Outdated heating system where you sometimes freeze in the winter because we cannot control our own heat. My building only has 1 elevator where it’s problematic and on its last leg and gives out frequently where it could be out for days. Every building should have 2 elevators. Only buildings that have 2 elevators if there are 8 floors and beyond. Parkchester isn’t vetting people who have vouchers and on section 8 where you see people hanging out at night causing a ruckus. People should have jobs when applying for this condominium not people who sleep all day and up all nights of the hour. Parkchester is NOT housing it’s a condominium.

Advice to the owners

Upgrade to modern technology so tenants can live comfortably and to keep the value of this complex because the value is diminishing with the lack of upgrades.

Former tenant·Over 1 year ago

Terrace apt Mold

Pros

Dedicated maintenance staff

Cons

parkchester condominium management unaccessible. Restricted access to personnel.

Advice to the owners

Involve HRA

Buildings associated with STEVE MASOM

  • 1949 Mcgraw Avenue

    1949 Mcgraw Avenue

    2.0(1)

    Parkchester

  • 1959 Mcgraw Avenue

    1959 Mcgraw Avenue

    Parkchester

  • 1410 Metropolitan Avenue
    Rent-stabilized

    1410 Metropolitan Avenue

    Parkchester

  • 1448A East Avenue

    Parkchester

1949 Mcgraw Avenue

1949 Mcgraw Avenue

2.0(1)

Parkchester

1959 Mcgraw Avenue

1959 Mcgraw Avenue

Parkchester

1410 Metropolitan Avenue
Rent-stabilized

1410 Metropolitan Avenue

Parkchester

1448A East Avenue

Parkchester

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.23Violations per unit
NYC average0.81Violations per unit
287Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

380Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

114Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

S

Steve Masom

Site Manager·39 buildings·1713 units
3.5

8 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.