Steve Masom

Tenants renting from Steve Masom frequently note cleanliness and spacious apartments as positives, with heat and water pressure generally reliable. However, consistent concerns arise about broken elevators, slow and inefficient repairs especially related to water damage, pest infestations, and loud noise from neighbors and surrounding facilities. Garbage management and stairwell cleanliness are often criticized. Residents report management responsiveness as slow or minimal in many cases, leading to frustration over unresolved maintenance issues. The buildings experience challenges with structural upkeep and security, and some renters advise significant renovations and better tenant communication to improve the living experience overall.