The Carolina in East Harlem
Pros
It’s In Manhattan
Cons
Manhattan North Management Company manages the building but they don’t care. They don’t keep the building clean there’s roaches all over & the laundry room washers & dryers & card machines steals your money. The money card in the lobby steals residents money without credit the money to the $10 card you had to purchase. The walls & ceilings are thin. You can hear your neighbors upstairs walking and if they have children or a house full it sounds like a herd of horses are walking on your head. The paint on the walls is cheap & you have to wait 3 years for paint job. There’s been four managers in three years & four super’s in three years. The turnover rate is high with this company, because the staff are under paid and overworked. The Management team doesn’t really care & has absolutely no control. The owners of Manhattan North Management is Tahl Propp Equities a multi million dollar company that owns several affordable real estate properties in New York City. They owns 16 affordable housing complexes, 16 condominiums, several corporate real estate tenancies and more. They’re still building more affordable housing units to neglect. It’s what you’d call a slumlord. This company obviously takes from the poor to keep the rich rich because they use government subsidies to make millions of dollars to file tax credits to place low income, poor people in cheaply made apartments & buildings and then once the person is in their apartment, they don’t care about the upkeep of the apartment or the maintenance of building. The only time the super has the porters clean correctly is when the government does an inspection because the HPD informs the manager of the visits in advance allowing the owner to clean the building for the inspection. Another Prime example of learning how to take advantage of the system. This company has learned how to take advantage of New York City’s, horrible real estate system and the people who suffer are the tenants.
Advice to the owners
The owners need to have consideration for the tenants that live in their buildings. They need to keep the buildings clean and functioning the environment inside and outside. The buildings should be top notch but they are neglected by the employees who work there and the managers don’t enforce the rules. There’s no smoking but there’s smoking. It’s supposed to be service pets only and everyone has a dog. If a resident has an issue management needs to solve that issue, if a resident is owed money because of their bad and faulty washers, dryer and laundry card machines that tenant needs to have his money returned to him. Hire people with experience that I actually care about the environment they work in. Management, the super, the porters, and maintenance men should know what they’re doing but they’re lazy and care. If you own a property with 400 units in it make the trash room & the receptacles need to be big enough to hold the garbage. You need more than three porters in a 400 apartments. It’s unacceptable. Don’t put carpet down in high-volume traffic if you can’t have it vacuum one a week and cleaned at least 4 times a years. Buildings carpet gets dirty fast and then it makes the environment unsanitary & creates roaches. The complaint with this property goes on and on. The owners who agreed on the design this building did not think it through. Especially, when they decided to just place any and everyone in this building without doing background checks , without doing credit checks etc. etc. The a/c - heating unit are loud and don’t work correctly and the maintenance man doesn’t know how to fix it. Did I mention you have to pay for electricity. Also, when you hire weak staff and managers who don’t care it shows in the employees because if the manager doesn’t care, why would the Porter or Super or the maintenance man care. The owners of Manhattan North Management Company need to do better. Tahl Propp equities need to do better because they are know considered to be know as another slum landlord in New York City.
I have been lived here since 2 years now
Pros
Staff who work in the building are nice, work hard. The building is a brand new. No pest issues
Cons
Some tenants are nasty. They threw garbage out of the window and use the laundry room dirty although staffs are clean every day.
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