Avoid mainly due to management team
Pros
Great super, good schools nearby, family oriented building
Cons
Management - unprofessional
Advice to the owners
Get rid of Carole, she does not answer the phone, only responds via email, does not fully read emails, does not answer questions, doesn’t not make sense when she does respond, sentences are incomplete / misspelled words/ contains bad grammar...For several months I received a bill for double the rent which was wrong but when I contacted her she blames us for the companies bad book keeping. Current and past tenants I have spoke too agree that her conduct is unacceptable. If you make a minor complaint she will try to manipulate you and blame you. The turnover with tenants is high. The one and only reason people stay is due to the school nearby. You will find similar comments on Yelp or even a simple google search for grey stone management. Furthermore, the building is nice but it’s overpriced. Carole has a nick name between clients/staff and it’s the “red devil”. That is a truly sad statement.
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