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W

Wayne Ngai

Head Officer·1 building·193 units
4.3

21 reviews

Top rated owner or associate

Associated buildings are highly reviewed and rated 4+ stars by past and current renters.

Highlights

1
Evictions
1
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenants of buildings managed by Wayne Ngai often praise the friendly and attentive building staff, including doormen and concierge, as well as the excellent location and appealing amenities. Cleanliness and pest control are generally well maintained. However, several renters express significant dissatisfaction with steep and aggressive rent increases and lease renewal practices that feel disconnected from onsite management. Elevator reliability is a frequent complaint due to the limited number servicing large buildings, creating inconvenience without compensation. Building maintenance issues like laundry room cleanliness and noise from garbage trucks and nearby construction are also noted. Overall, management is responsive to maintenance requests but tenants seek better communication and more tenant-friendly renewal terms.

Reviews

Former tenant·1 month ago

Rent increase is very high

Pros

-The area is unbeatable. -The apartments are small but well laid out. -concierge Jacob is the best. -Neighbors are friendly

Cons

-Laundry room usually dirty. -the gym is small and very dirty. -the sundeck smells. -there is a construction on Remsen street that is very loud. -rent increase is ridiculously high. Management does not seek concessions with tenants and do not give solutions if you want to stay.

Former tenant·Over 1 year ago

Great place to live

Pros

Excellent & friendly building staff, nice building and apartments have great views

Cons

Equity Residential increases the rent by a lot each year for existing tenants which makes moving to a new unit in the same building less expensive than staying in your own unit, which is quite backwards. There also are monthly fees that add up and are not typical of other rental agreements

Advice to the owners

Do not increase existing tenant rent by double digit %s each year when the unit would not rent for that much to a new renter

Buildings associated with WAYNE NGAI

  • 180 Montague Street
    Top rated

    180 Montague Street

    4.3(21)

    Brooklyn Heights

180 Montague Street
Top rated

180 Montague Street

4.3(21)

Brooklyn Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.02Violations per unit
NYC average0.81Violations per unit
1Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

3Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

W

Wayne Ngai

Head Officer·1 building·193 units
4.3

21 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.

Available apartments associated with WAYNE NGAI

    • 180 Montague Street #03E, Brooklyn, NY 11201 apartment_living_room 1
    Verified
    Top rated
    Brooklyn Heights·1 bed, 1 bath
    4.3(21)

    180 Montague Street #03E

    $4,383
    • 180 Montague Street #03D, Brooklyn, NY 11201 apartment_living_room 1
    Verified
    Top rated
    Brooklyn Heights·1 bed, 1 bath
    4.3(21)

    180 Montague Street #03D

    $4,468
    • 180 Montague Street #07E, Brooklyn, NY 11201 apartment_living_room 1
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    4.3(21)

    180 Montague Street #07E

    $4,497
    • 180 Montague Street #14E, Brooklyn, NY 11201 apartment_kitchen 1
    Verified
    Top rated
    Brooklyn Heights·1 bed, 1 bath
    4.3(21)

    180 Montague Street #14E

    $4,558
  • 180 Montague Street #03E, Brooklyn, NY 11201 apartment_living_room 1
Verified
Top rated
Brooklyn Heights·1 bed, 1 bath
4.3(21)

180 Montague Street #03E

$4,383
  • 180 Montague Street #03D, Brooklyn, NY 11201 apartment_living_room 1
Verified
Top rated
Brooklyn Heights·1 bed, 1 bath
4.3(21)

180 Montague Street #03D

$4,468
  • 180 Montague Street #07E, Brooklyn, NY 11201 apartment_living_room 1
Verified
Top rated
Brooklyn Heights·1 bed, 1 bath
4.3(21)

180 Montague Street #07E

$4,497
  • 180 Montague Street #14E, Brooklyn, NY 11201 apartment_kitchen 1
Verified
Top rated
Brooklyn Heights·1 bed, 1 bath
4.3(21)

180 Montague Street #14E

$4,558