T

Two Trees Management CO LLC

Agent

5 Properties

1919 Units

Evictions: 23
Litigation History: Yes
Review Summary for Two Trees Management CO LLC
Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight that buildings managed by TWO TREES MANAGEMENT CO LLC are generally well-maintained, with high cleanliness standards and responsive staff. Tenants appreciate amenities like gyms, pools, and other facilities. However, there are occasional concerns about management's responsiveness, noise levels, and some infrastructure issues like outdated appliances. Renters find the locations convenient but mention high rental prices as a drawback. Overall, residents value the upkeep of the buildings and the staff's friendliness, making it a favorable choice despite some room for improvement.
Open Violations
Only open violations from the last 10 years.
Data last updated 1 month ago.
BUILDING AVERAGE:
Less than 0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
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Non-hazardous
1
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Nov 08, 2019: § 329, m/d law and dept. rules and regs. provide a completed certificate of inspection visits in a proper frame at or near mailboxes, bottom edge of frame between 48-62 inches above floor frame missing at wall at public hall, 1st story
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flag
Hazardous
1
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Dec 11, 2017: § 27-2005, 2007 adm code fire egress defective. remove obstructing bars or unlawful gates from at least 1 window or provide approved type gate .. in the entire apartment located at apt 2e, 2nd story
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flag
Immediately hazardous
1
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Sep 04, 2024: § 27-2005, 27-2007, 27-2041.1 hmc, §238, § 309; § 107 (2) ( c) mdl and 28 rcny §25-171: replace or repair the self-closing doors that is missing or defective hinges in the entrance located at apt 23j, 23rd story, 1st apartment from east at south
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flag
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Two Trees Management CO LLC
Hell's Kitchen
550 W 54 St, Manhattan, NY 10019
864 Units 32 Floors
4.1(11)
Williamsburg
24 Grand Street, Brooklyn, NY 11249
332 Units 42 Floors
4.8(1)
Downtown Brooklyn
125 Court Street, Brooklyn, NY 11201
321 Units 11 Floors
4.5(8)
Downtown Brooklyn
28 Boerum Pl, Brooklyn, NY 11201
299 Units 17 Floors
4.5(2)

Building Ratings

Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure

Renter Recommendations

--% of renters recommend this building

--% of renters approve of this owner

Rents and Deposits

-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.

Reviews (22)

1 month ago
Best fitness amenities in Hell's Kitchen
Former Tenant
Pros:
Amazing fully equipped gym, with indoor/outdoor pool, sauna, steam room, hot tub, half basketball court. Friendly staff.
Cons:
Non-residents can easily go in, a bit far from the subway stations
8 months ago
Great 2 years here
Former Tenant
Pros:
Clean, comfortable apartment that I stayed in for 2 years. Perfect apartment in NYC
Cons:
A bit far away from the subway. Water pressure could have been stronger
10 months ago
Decent place to live
Former Tenant
Pros:
They are very responsive to any issues and try their best to fix them.
Cons:
The package policy where you can’t get your package while the doorman is checking in packages (usually between 5-8pm)
11 months ago
Great building, no complaints
Former Tenant
Pros:
Couldnt ask for more tbh
Management is great, super and staff are excellent, residents are all very good.
Been here two years and havent had any issues whatsoever
Cons:
No cons. Price maybe? But it's a fairly expensive building, and you get what you pay for.
Over 1 year ago
Management’s lawyers very trigger happy to sue
Former Tenant
Pros:
Doormen very friendly
Lots of the old tenants try to uphold a community culture
Lobby and gym well kept
Good kitchen appliances
Cons:
Witnessed 4 different neighbours just on my floor that were served papers, management likely wanted to up unit prices and targeted those on pre covid and during covid leases.
Gas and energy was charged by the building with no measurement or demonstration of usage per unit.
Large building invited unsavoury short term renters that were unchecked
Over 1 year ago
Good spot for the price
Former Tenant
Pros:
The building was impeccably clean.
The doormen were polite and helpful.
Laundry on the floor.
High end finishes and great natural light.
Cons:
They started showing the unit without informing us & they walked in with prospective tenants while we were sleeping.
Over 1 year ago
A great experience
Former Tenant
Pros:
The building is beautiful, the apartments are stylish, and the staff are friendly. I have never seen a bug! Quick maintenance response.
Cons:
Far walk from subways
Over 1 year ago
Great staff, some infrastructure issues
Former Tenant
Pros:
Kind front desk and maintenance staff
Cons:
Some issues with pests, also overpriced for limited amenities (no gym)
Over 2 years ago
Overall a good experience, although very pricey for what you get
Former Tenant
Pros:
Great location near many subways and grocery stores.
Never had issues with noise or loud neighbors. A very dog friendly building.
Trash rooms/service halls are well maintained and emptied out multiple times per day.
Building is generally well maintained.
Management/leasing office is in the building which is helpful.
Front Desk/doormen are kind, efficient and courteous, packages were never lost.
Cons:
Poor air flow in the interior facing units (courtyard facing) units. The balconies are more like fire escapes and most tenants don’t really use it except to use it store stuff that wouldn’t fit in their apt. Not very private either.
The building is beginning to show its age.
Depending on the unit, some appliances can be on the older side (15+ years old!)
Older PTAC units can be very loud which made it difficult to sleep.
Insulation isn’t the greatest which leads to extreme temperatures especially in summer and windows developing frost during winter.
Electric bills especially during summer and winter can be very high.
No amenities except out door courtyard and free access to YMCA.
Only 2 washers and dryers per floor
Advice to owner:
Upgrade the appliances to more energy efficient models. Get true solar shades that will insulate from the heat better.
More laundry machines.
Over 2 years ago
Luxury building with its particularities
Former Tenant
Pros:
It’s beautifully architected and spaces are luminous and shared facilities are beautiful
Cons:
Building management can be a little overzealous at times and for the price you expect near perfection.
Over 2 years ago
I love this building
Former Tenant
Pros:
It is clean and beautiful and the doormen and maintenance people are lovely. The courtyard facing apartments are quiet and have balconies. Big windows and lots of natural light. I never saw a rat or a roach in the 5 years I lived there. The location can’t be beat. This neighborhood is gold.
Cons:
It is super corporate. Rent is very high. The street facing apartments are a bit loud.
Over 2 years ago
Good location and great staff but not quite a luxury building
Former Tenant
Pros:
* Friendly and attentive staff
* Heart of downtown Brooklyn and close to everything
Cons:
* Renting here from Two Trees is difficult; they are not the easiest to work with
* The gym is in a room with no windows and has limited equipment
* The common rooftop is right under the HVAC system and does not have great views
* Many private rooftop cabanas are in direct sunlight for most of the day and have wind speeds too high to leave umbrellas up
Advice to owner:
Credit goes entirely to the staff that runs this place -- they are amazing and every service request has been handled quickly.

To Two Trees management company: you cannot treat this building the same as the true luxury rental buildings in Downtown Brooklyn (nor can you say this building is in Brooklyn Heights)
Over 2 years ago
Great location, terrible building and awful management
Former Tenant
Pros:
Location, gym in building, pool and other amenities
Cons:
Paper thin walls, unresponsive management, not willing to do anything about elevators that stop working. Even after you get trapped in there for 20 minutes and go on to report the incident, the answer is “these things tend to happen”. The building makes a cracking sound and management says it’s because it is “settling in”. The AC/heater units are ancient technology so they are clunky and loud. When you complain about weed smell coming in through the walls from your neighbor, they don’t do anything about it either
Advice to owner:
Find better employees
Over 2 years ago
Good place to live
Former Tenant
Pros:
Staffs are nice
Cons:
The fan noise are not acceptable
Over 2 years ago
Great spot for newcomers
Former Tenant
Pros:
Love the amenities, modern apartments, views
Cons:
Far by foot for subway stations
Over 3 years ago
This is my review
Former Tenant
Pros:
Good building overall
Cons:
A bit pricey
Over 3 years ago
Would recommend
Former Tenant
Pros:
Staff
Location
Cleanliness
Quietness
Cons:
Price for size of units
Advice to owner:
Offer covid relief to your tenants
Over 3 years ago
Highly recommend!
Former Tenant
Pros:
Great staff, location, top-end appliances, beautiful bathroom
Cons:
None at the moment
Advice to owner:
None at the moment
Over 3 years ago
Great spot to live
Former Tenant
Pros:
Nice gyms and pool
Cons:
Expensive, hallways a bit noisy
Over 3 years ago
Love living here but they don’t care about tenants
Former Tenant
Pros:
The building is nice and well kept. The doormen are truly incredible.
Cons:
Everything in the apartment breaks