Twenty Exchange at 20 Exchange Place,
Manhattan, NY 10005

762 Units

Built in 1931

57 Floors

Rent Stabilized Units: Yes
Evictions: 13
Litigation History: Yes
1 Year Bedbug History: Yes
Pet Friendly: Yes
Building Overview
Building Report
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Renters Recommendations

-- of renters recommend this building

-- of renters approve of this owner
Review Summary for Twenty Exchange
Summarized from anonymous rental reviews on openigloo.
20 Exchange Place in Manhattan is praised for its excellent location in FiDi, friendly and attentive doormen, well-maintained cleanliness, and appealing amenities including a gym, rooftop lounge, and package services. Residents appreciate the safety and organization within the building and generally positive neighbor interactions. However, ongoing elevator reliability issues and occasional management challenges, such as responsiveness and frequent personnel changes, are common concerns. Some renters report noise and second-hand smoke problems, and frustrations about rent increases and move-in/out procedures. Overall, the building offers a solid living experience with attentive staff but could benefit from improved management communication and infrastructure maintenance.

Reviews (20)

2 months ago
Safe, Clean Building with Room for Improvement
Former Tenant
Pros:
The doormen are wonderful — friendly, helpful, and attentive. The building is safe, well-maintained, and kept very clean. Great location with convenient access to the neighborhood.
Cons:
Management is difficult to work with and often gives tenants the runaround on even simple requests. Moving in or out requires excessive paperwork, including multiple waivers just to move furniture. Several neighbors smoke cigarettes indoors, and despite complaints, nothing has been done to address the second-hand smoke that seeps into other units
Advice to owner:
Address the ongoing issue of second-hand smoke, as it affects the health and comfort of tenants in multiple units
3 months ago
Love living here
Former Tenant
Pros:
Legitimately everything, the staff are incredible, everything is cleaned so regularly
Cons:
The gym could be updated considering the fact that they're raising rent.

Building Ratings

Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure

Rents and Deposits

-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 4 days ago.
The average number of violations per unit at 20 Exchange Place is better than the city.
BUILDING AVERAGE:
0 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
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Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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flag
Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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flag
Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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flag
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
Z
Zohar Trusman
4.2(49)
Site Manager
1 Property762 Units
Litigation History: Yes
Evictions: 12
E
20 Exchange Place Owner LLC
4.2(49)
Corporate Owner
1 Property762 Units
Litigation History: Yes
Evictions: 12
A
Andrew Levinston
4.2(49)
Head Officer
1 Property762 Units
Litigation History: Yes
Evictions: 12

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