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2

20 Exchange Place Owner Llc

Corporate Owner·1 building·762 units
4.1

55 reviews

Highlights

13
Evictions
2
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews of 20 Exchange Place Owner LLC properties reveal a mixed management experience. Residents consistently praise the friendly, helpful doormen, package staff, and maintenance crews who keep the buildings clean and secure. Amenities like gyms and rooftop lounges are valued, though some renters note they are outdated or temporarily closed. However, there are repeated complaints about management responsiveness being slow or unhelpful, with issues such as elevator breakdowns, lease communication problems, and aggressive rent increases causing frustration. Noise issues and occasional pest control problems are reported, alongside dissatisfaction with management's handling of tenants and fees. Overall, expect attentive staff but challenging management practices and rising costs.

Reviews

Former tenant·4 hours ago

Decent building, constant rent increases

Pros

Great doormen and package room staff

Cons

We signed a renewal, and then they shut down some amenities for renovation. Not cool. Constant rent increases, and pretty big ones too. Adding an amenities fee.

Advice to the owners

If you have good tenants who want to stay, don't make that so difficult on them by squeezing everything you can out of them.

Former tenant·1 month ago

20 Exchange Place

Pros

Cleanliness, fast maintenance, have never seen any pests

Cons

Dark, gym has been under renovation

Buildings associated with 20 Exchange Place Owner LLC

  • Twenty Exchange
    Rent-stabilized

    Twenty Exchange

    4.1(55)

    Financial District

Twenty Exchange
Rent-stabilized

Twenty Exchange

4.1(55)

Financial District

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

2

20 Exchange Place Owner Llc

Corporate Owner·1 building·762 units
4.1

55 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

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Legal

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© 2026 Openigloo Inc. All rights reserved.

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