What do tenants say about 20 Exchange Place Owner LLC?

20 Exchange Place Owner LLC has an average tenant rating of 4.2 out of 5 across 58 reviews.

Would renters recommend buildings managed by 20 Exchange Place Owner LLC?

76% of tenants who reviewed buildings managed by 20 Exchange Place Owner LLC would recommend living there.

Is 20 Exchange Place Owner LLC on the worst landlords list?

20 Exchange Place Owner LLC has not appeared on the NYC worst landlords list.

Has 20 Exchange Place Owner LLC had any evictions?

20 Exchange Place Owner LLC has 13 recorded evictions across their portfolio.

How many buildings does 20 Exchange Place Owner LLC own or manage?

20 Exchange Place Owner LLC owns or manages 1 building totalling 762 units.

Has 20 Exchange Place Owner LLC had any litigation cases?

20 Exchange Place Owner LLC has 2 housing court litigation cases across their portfolio.

Is 20 Exchange Place Owner LLC responsive to tenants?

56% of tenants who reviewed a building managed by 20 Exchange Place Owner LLC approve of how it is run.

20 Exchange Place Owner Llc

Corporate Owner·1 building·762 units

4.2

58 reviews

Highlights

Evictions

Litigation cases

About 20 Exchange Place Owner Llc

20 Exchange Place Owner Llc is a well-regarded and reliable corporate owner. Across their buildings, tenants rate them 4.2/5 across 58 reviews, with 76% recommending their buildings and 56% approving of them as an owner or associate. Their portfolio records 13 evictions, 0 open violations, and 2 litigation cases. Data last updated August 4, 2026. Across the Financial District in Manhattan, 20 Exchange Place Owner LLC is a corporate owner associated with 1 building and 762 units. The portfolio is concentrated in the Financial District in Manhattan. The building was constructed in 1931 and is categorized as high-rise. All of the associated buildings have rent-stabilized apartments. Individual building ratings, tenant reviews, and public records are on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant reviews indicate that buildings managed by 20 Exchange Place Owner LLC offer a mix of strengths and areas for improvement. Residents consistently praise the cleanliness, friendly and attentive staff, and good maintenance responsiveness. However, many express frustration over management's communication and handling of amenities, particularly in light of ongoing renovations and unexpected rent increases. Concerns about elevator reliability and a lack of cohesive management also arise frequently. While amenities and location are highlights, many tenants suggest that a more tenant-focused approach could significantly enhance the living experience. Overall, prospective renters can expect quality service but should remain cautious regarding management practices.

Reviews

Former tenant·just now

Great building and great staff

Pros

Staff is great, very responsive, very clean

Cons

Nothing so far, they are re-doing the amenities so all of them are about to be much nicer!

Former tenant·1 month ago

Good location close to subways

Pros

Great location in fidi

Cons

Slow elevators though have a history of breaking down. No amenities for the past 1+ year

Buildings associated with 20 Exchange Place Owner LLC

Rent-stabilized
Twenty Exchange
4.2(58)
Financial District

Rent-stabilized

Twenty Exchange

4.2(58)

Financial District

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit

NYC average0.81Violations per unit

0Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs