Would renters recommend 304 West 21 Street, Manhattan, NY 10011?

25% of tenants who reviewed 304 West 21 Street, Manhattan, NY 10011 would recommend living here.

How responsive is management at 304 West 21 Street, Manhattan, NY 10011?

50% of tenants who reviewed 304 West 21 Street, Manhattan, NY 10011 approve of the building's owner or management.

Does 304 West 21 Street, Manhattan, NY 10011 have any open violations?

This building has 4 open violations.

Which neighborhood does 304 West 21 Street, Manhattan, NY 10011 fall under?

In the neighborhood Chelsea, New York.

Is 304 West 21 Street, Manhattan, NY 10011 pet friendly?

Tenants report that 304 West 21 Street, Manhattan, NY 10011 is pet friendly.

Has 304 West 21 Street, Manhattan, NY 10011 had any litigation cases?

This building has 1 housing court litigation case.

304 West 21 Street

Chelsea, Manhattan, NY 10011

20 units·5 floors·Built in 1900

3.5

4 reviews

Rent-stabilized apartments

This building has apartments that entitle you to a renewal and limited rent increases.

Good cause building

This building guarantees a renewal and capped rent increases, if you follow your lease terms.

Highlights

Evictions

Open violations

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Photos of 304 West 21 Street

Open violations

From past 10 years · Updated 2 days ago

Average violations per unit in this building is better than the city average.

Building average

0.20Violations per unit

NYC average

0.81Violations per unit

0Class C

Renter Q&A

Be the first to ask a question!

FAQs

Review 304 West 21 Street

Reviews are anonymous and could truly help the next renter that considers this building.

Review 304 West 21 Street

Reviews are anonymous and could truly help the next renter that considers this building.

Pet friendly

About 304 West 21 Street

304 West 21 Street is a modestly reviewed but soundly run building. Tenants rate it 3.5/5 across 4 reviews, with 25% recommending it and 50% approving of the owner. It records 0 evictions, 4 open violations, and 1 litigation case. Data last updated November 11, 2026. This 5-floor, 20-unit building at 304 West 21 Street in Chelsea, Manhattan was built in 1900 and is managed by Verco Properties LLC. As a pre-war building, it reflects the mid-rise construction typical of the era in Manhattan. Chelsea is a residential area of Manhattan, known for its diverse culture and various amenities. This building has apartments that entitle you to a renewal and limited rent increases. It is pet-friendly, and renters should confirm size, breed, and count limits with the building before signing. The nearby C, E, 1, A, and L subway lines provide convenient transit options, facilitating easy access throughout the city. Ratings, reviews, and public records for this building can be found here.

Renter recommendations

Renters recommend this building

Renters approve of the building's owners

Review summary

Summarized from anonymous rental reviews on Openigloo.

Reviews for 304 West 21 Street highlight a mix of positives and negatives. Many tenants appreciate the building's location, reasonable rent, and the cleanliness and management efforts of the live-in superintendent. However, consistent complaints target management's poor responsiveness to maintenance issues, including pest control and other repairs, which often go unaddressed for extended periods. Residents note issues with noise levels from neighbors and the street, along with occasional security concerns. While some view the building favorably for its amenities and ambiance, the overarching sentiment indicates a pressing need for improved management practices to enhance tenant satisfaction.

Do you own or manage 304 West 21 Street?

Respond to tenant reviews

Reviews of 304 West 21 Street

Former tenant·just now

Building owners/management couldn't care less

Pros

Lots of light, good value for the neighborhood

Cons

Management ignores everything. Pests, leaks, mold, broken appliances, you name it and they will sweep it under the rug. They will paint over mold and plaster over leaks. Response times are slow, and when they do finally contact you they won't fix the issue.

Former tenant·Over 1 year ago

Bad management, ok deal but old building they don’t care

Pros

Location + my rent is good price + tends to be quiet

Cons

Management doesn’t reply to maintenance requests, apartment is in disrepair and it will be months. Have had roach problem, was nearly impossible to get building to address it. Mold issue not taken care of. Took over a year to get critical repairs done.

Advice to the owners

Address issues, respond to tenant issues by being helpful.

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

3Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

3Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

1Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

304 West 21 Street, Manhattan, NY 10011 is owned or managed by Verco Properties LLC.

Built in 1900, this building has 20 units and 5 floors.

Tenants rated owner responsiveness and pest control below average at this building.

3Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

304 West 21 Street

Highlights

Building ratings

Rents and deposits

Photos of 304 West 21 Street

Open violations

Renter Q&A

FAQs

Review 304 West 21 Street

Review 304 West 21 Street