Great doormen! Some bugs
Pros
Some of the greatest doormen in new york. Always make you feel right at home :)
Cons
Management very impersonal, part of a large corporation
Advice to the owners
Pests are an issue!
A stuffy breeding ground for pests facilitated by an uncaring management.
Pros
Appears clean, smells fine, great location, well-insulated from noise.
Cons
Archaic doorman system, elevators take a long time due to manual operation and DO NOT have AC, and there are no chairs or sofas to sit on while you wait for the elevator, and the halls ALSO have no AC, and I've seen mice and roaches, probably a result of the heat and lack of AC (as roaches avoid cooler temps). Management is not responsive, and to get in touch with them I often had to make several emails and calls to several different people. Standard contract is out of date, contains clauses that contradict NYS law (for instance, the maximum permissible fine for a late fee), or contradict the building listing (for instance, the pet policy) but refused to make amendments to the contract (presumably out of laziness).
Advice to the owners
Take the suggestions of your elevator staff; the residents conplain about it too. A happier staff will result in less work for you. And for God's sake, update your ancient contracts.