Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight MANUEL ORTIZ's buildings on 145 West 55th Street as plagued by neglectful management. Residents face issues of poor pest control, slow maintenance responses, and overheating dueto faulty heating systems. The supportive neighbors and prime location are overshadowed by recurring problems, including unaddressed pest infestations, inadequate water pressure, and unresponsiveness from management. Suggestions for modernizing maintenance requests and a call for improved treatment of both tenants and staff have been voiced. Despite friendly neighbors and spacious units, the consensus leans towards dissatisfaction with the building's management.
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Sep 06, 2018: § 27-2005 adm code refit lower sash third window at south in the 1st room from east at south located at apt 2c, 2nd story, 2nd apartment from north at east
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Hazardous
5
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Nov 24, 2024: § 27-2005 hmc: properly repair or replace the broken or defective knob at door in the entrance located at apt 6c, 7th story, 1st apartment from north at east
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Immediately hazardous
5
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Nov 24, 2024: § 27-2031 adm code provide hot water at all hot water fixtures in the 1st room from east located at apt 6c, 7th story, 1st apartment from north at east
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Manuel Ortiz
Midtown
145 West 55 Street, Manhattan, NY 10019
90 Units • 16 Floors
3.2(5)
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (5)
3 stars
Over 1 year ago
A stuffy breeding ground for pests facilitated by an uncaring management.
Former Tenant
Pros:
Appears clean, smells fine, great location, well-insulated from noise.
Cons:
Archaic doorman system, elevators take a long time due to manual operation and DO NOT have AC, and there are no chairs or sofas to sit on while you wait for the elevator, and the halls ALSO have no AC, and I've seen mice and roaches, probably a result of the heat and lack of AC (as roaches avoid cooler temps). Management is not responsive, and to get in touch with them I often had to make several emails and calls to several different people. Standard contract is out of date, contains clauses that contradict NYS law (for instance, the maximum permissible fine for a late fee), or contradict the building listing (for instance, the pet policy) but refused to make amendments to the contract (presumably out of laziness).
Advice to owner:
Take the suggestions of your elevator staff; the residents conplain about it too. A happier staff will result in less work for you. And for God's sake, update your ancient contracts.
3.12 stars
Over 1 year ago
Great apartment, horrible management
Former Tenant
Pros:
The staff is really wonderful and care about the tenants The apartments are beautiful and spacious Great location - close to the park and subways
Cons:
There are roaches everywhere. They come through the light fixtures and the pipes. And they do nothing about it. It takes forever to get things fixed…like 6+ months Its unbearably hot in the winter due to the radiator - you can’t control it The water pressure at least in my apartment is crap.
3.25 stars
Over 2 years ago
Overdue for moving out
Former Tenant
Pros:
The location is great (near subway stations, Central Park). I really like most of the staff and since the elevator is manually operated, it’s nice to converse with them
Cons:
The super Manny was so unresponsive—in my three years here, I have only seen him once when our toilet was overflowing. There’s also a big pest problem (I have heard of other units with mice but mine only had roaches). Every summer, things would start breaking in our apartment — once, a pipe burst in 2020 which meant the water was shut off for a couple weeks for random amounts of time with NO warning so people went to vacant units in the building to use the toilets (which didn’t flush mind you). It takes forever to fix things because you have to physically find the handyman and ask him to come by when he is free. Also, the heating unit is way TOO hot in the winter, and if you face north, you’ll probably get very little natural light due to the office skyscraper across the way.
Advice to owner:
Implement a more modern system for requesting maintenance!
3.75 stars
Over 3 years ago
Great neighbors, horrible management
Former Tenant
Pros:
Amazing,friendly neighbors Great staff working in the building Spacious apartments
Cons:
Management is one of the largest in NY. Doesn’t care for tenants or staff. Street has gone to dumps with two shelters next to this building
Advice to owner:
Be better to your staff and tenants. I know you are billionaires and don’t care