203 East 82 Street,

Manhattan, NY 10028

The rental unit was very large and offered at a great price originally, Benjamin was a pleasure to deal with.

When we moved in a new kitchen was installed, however no kitchen sink was provided, had to follow up in order to obtain. The maintenance crew needed access to a service room that was in our apartment and would often show up without previous notification and let themselves in if nobody was present. I've came home to unlocked doors after they've been there which is unacceptable in NYC. The landlord arranged a viewing without our consent prior to the 90 day window before lease end. When confronted about the viewing, we were told that we had been emailed regarding the viewing, however it had been hidden under the guise of an 'inspection'. Boiler repairs were carried out over a month long period which was a complete invasion of privacy, any number of people could walk in at all hours. Rooms were left a mess after any maintenance work. My roommate and I were very accommodating to the arc management and found it a bit disappointing when they choose to keep a portion of our deposits for receiving our wire transfers when the ones was on them to accept the transfer.

Be more respectful towards tenants, less invasive and give appropriate notice for inspections

Nothing at all

We spent an entire winter with no heat, hot water, or working stove or oven. The landlord ignored all requests for fixing this EXTREMELY hazardous issue, and would occasionally enter our apartment illegally after banging on our door for 20 minutes after we refused entry. Almost did not survive the winter as the conditions were so hazardous.

Burn it down