Nice but problems persist
Pros
Affordable for the area and a lot of space. Not a lot of units means not a lot of people to deal with, and most are respectful.
Cons
Repairs are very difficult to get done. They only have two supers for every building in their portfolio, so it's damn near impossible to get any repairs done in a reasonable span of time. They also try to drop bigger repairs like the boiler unless you consistently complain.
Advice to the owners
Hire a super for every building so your two people don't have to scurry all around the city.
Management very unresponsive
Pros
Friendly super. More cons than pros.
Cons
Management very unresponsive to problems or repairs, loud neighbors, packages often stolen
Advice to the owners
Manage the building better. Be more attentive to tenants needs and problems