Summarized from anonymous rental reviews on openigloo.
Recent tenants have expressed mixed feelings about 309 East 37 Street. The location and helpful neighbors are highlighted as pros, while issues with unresponsive management, pest problems, and theft have been recurring complaints. Renters appreciate the affordable rates and safety but struggle with noisy construction, insect infestations, and unaddressed maintenance issues. Suggestions include hiring a better super, improving responsiveness, and tackling pest control more effectively. Overall, the building's potential is overshadowed by management and maintenance inadequacies, leaving room for significant enhancements to elevate the resident experience.
Reviews (3)
3.12 stars
Over 1 year ago
Horrible super, unresponsive management
Former Tenant
Pros:
Neighbors were kind and communicative, dishwasher was replaced quickly when it wasn't working in the first few months of tenancy.
Cons:
It took 2 months to "fix" water damage when my apartment flooded last summer. I've had a mouse issue for months and they've still not resolved it. The super will repeatedly not show up when he claims he will, doesn't communicate sentences , and will not remember anything he was meant to bring to resolve the issues you called him for.
Advice to owner:
Hire a better super
2.88 stars
Over 3 years ago
It could be worse
Former Tenant
Pros:
Rent is affordable for the area The location is great, central to everything and feel super safe at all times Nice kitchen Sunny and good view from windows Really amazing and very helpful super Feeling of safety in the building Nice neighbors Apartment looks nice Full size tub Closet space could be worse No rats
Cons:
The sounds from the midtown tunnel are no joke, gets really loud sometimes when there’s construction and they do construction late at night so this is not great for those who are sensitive to sound Roach infestation most likely - they’re everywhere in the lobby/stairs/staircase walls/neighbors doors Management isn’t very responsive, will have to email or call multiple times to get something done Pest control is difficult to reach Steep stairs The hallways just smell bad randomly
Advice to owner:
Be more responsive to phone calls and emails when there’s something wrong in the apartment Do something about the roach infestation
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Rents and Deposits
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 3 days ago.
The average number of violations per unit at 309 East 37 Street is better than the city.
BUILDING AVERAGE:
0.14 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
1
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Nov 09, 2023: hmc adm code: § 27-2017.4 abate the infestation consisting of roaches in the entire apartment located at apt 5d, 5th story, 2nd apartment from west at north
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
Alert:
One of owners and associates from this building was on the Worst Landlord Watchlist
A
36 And 37 Realty LLC
2.3(5)
Corporate Owner•
6 Properties•11 Units
Litigation History: Yes
Evictions: 0
M
Mark Scharfman
3.3(275)
Worst Landlord•
Agent•
133 Properties•3780 Units
Litigation History: Yes
Evictions: 206
K
Kenneth Mangual
2.3(5)
Site Manager•
3 Properties•11 Units
Litigation History: Yes
Evictions: 0
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