Hell's Kitchen, Manhattan, NY 10019
12 reviews
Good cause building
This building guarantees a renewal and capped rent increases, if you follow your lease terms.
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Renters received their security deposits back
Electronic rent payments
From past 10 years · Updated 2 days ago
Average violations per unit in this building is better than the city average.
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Hell's Kitchen, Manhattan, NY 10019
4.0
12 reviews
Violations, complaints, infestations, and more — pulled from official data. Unlock insights to see the full report.
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Renters recommend this building
Renters approve of the building's owners
Summarized from anonymous rental reviews on Openigloo.
Laundry Elevator Security
Small Leasing practices
More clarity around leasing
Rooms are clean and nicely painted
Horrible management by Jennifer Suarez. Extremely unprofessional and potentially unlawful conduct. Management refused to provide a copy of the lease, effectively depriving us of basic tenant protections and documentation required to assert our rights. Rent was then increased repeatedly and arbitrarily, without transparency or written justification. Payment practices were improper. Rent was consistently demanded in cash, and obtaining a receipt required multiple in-person visits, creating unnecessary barriers to maintaining proof of payment. Despite being notified several days in advance that rent would be only a few hours late — and that full payment would be made the same day — Ms. Suarez appeared early in the morning, repeatedly knocking and engaging in conduct that constitutes harassment. As new tenants unfamiliar with local tenant protections, we were subjected to an unlawful self-help eviction, forced to vacate the apartment within hours and left without housing. The apartment was returned in excellent condition. No alterations were made — not even a picture was hung — yet the security deposit was wrongfully withheld under the pretext of painting and renovations. This pattern of behavior reflects disregard for tenant rights, improper rent practices, and coercive tactics that raise serious concerns regarding compliance with housing regulations. Prospective tenants should proceed with caution.
Strongly encouraged to review and update knowledge of all applicable New York City housing laws to avoid continued noncompliance.
Do you own or manage 407 West 51 Street?
Respond to tenant reviewsRodents, pest, mold, inadequate heat or hot water, defective building parts
Smoke detector issues, inadequate lighting, no lighting for stairways
No peephole on a door, no street number on the building, unlawful keeping of animals
Missing or non-compliant with administrative information orders or filings