Overall Good Experience
Pros
- The management were very responsive towards any issues we have -Very clean overall - Nice location and very quite - Neighbors are good
Cons
- Laundry Machines were often broken
Not upscale but Average building
Pros
Rooms are clean and nicely painted
Cons
Horrible management by Jennifer Suarez. Extremely unprofessional and potentially unlawful conduct. Management refused to provide a copy of the lease, effectively depriving us of basic tenant protections and documentation required to assert our rights. Rent was then increased repeatedly and arbitrarily, without transparency or written justification. Payment practices were improper. Rent was consistently demanded in cash, and obtaining a receipt required multiple in-person visits, creating unnecessary barriers to maintaining proof of payment. Despite being notified several days in advance that rent would be only a few hours late — and that full payment would be made the same day — Ms. Suarez appeared early in the morning, repeatedly knocking and engaging in conduct that constitutes harassment. As new tenants unfamiliar with local tenant protections, we were subjected to an unlawful self-help eviction, forced to vacate the apartment within hours and left without housing. The apartment was returned in excellent condition. No alterations were made — not even a picture was hung — yet the security deposit was wrongfully withheld under the pretext of painting and renovations. This pattern of behavior reflects disregard for tenant rights, improper rent practices, and coercive tactics that raise serious concerns regarding compliance with housing regulations. Prospective tenants should proceed with caution.
Advice to the owners
Strongly encouraged to review and update knowledge of all applicable New York City housing laws to avoid continued noncompliance.
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