It's all mostly fine
Pros
Owners are quick to reply whenever we had a problem, even on a holiday once, they seem to care, and were accommodating with some special requests. They do keep up regular maintenance. They didn't raise our rent.
Cons
There were some repairs, nothing major, where they landlord clearly was trying to save money by doing it themselves or with a friend. Sometimes it worked out ok, and sometimes it left things looking kind of unkept/unpolished. Also, the guy they hired who deals with the trash is kind of a jerk and would makes "rules" for the building even tho he had no authority. I did complain to the landlord and they asked him to stop but he didn't.
Advice to the owners
Take electronic payment instead of making people mail checks. Find someone else to deal with the trash and building maintenance.
Flooded 3 times in 4 months
Pros
New construction decent appliances. Owner is responsive to communications.
Cons
Owners failed to take proper water remediations steps and steps to prevent new floods. The basement level flooded 3 times in 4 months. The last flood we had almost a foot of water in the basement- our living room. The owners solution was for us to break our lease not fix the problem!