Lived here for 4 years
Pros
The Super is super is extremely on top of everything. Anytime you've had an issue, he'd immediately address it or set up a plan to fix it. The apartments are absolutely beautiful. I can't ever get over the wainscoting in the living rooms.
Cons
Building is also excruciatingly hot, but comes with it being an older building. My immediate neighbors were always nice, but there's some really annoying. People will leave trash on the stairs, won't pick up packages for days, bang on the floor if you're doing things like vacuuming. Management isn't the most responsive if you have any issues with the office and you have to walk the check out every month rather than having an online system.
Advice to the owners
Developing an online system for payment and filing complaints.