Great location, great neighbors, terrible building and management
Pros
Location is wonderful, close to great shops and train. The neighbors in the building are wonderful. Noise is minimal and everyone is friendly.
Cons
Management is rude, unresponsive, and sneaky. Called us names over email before we even signed a lease. Maintenance is poor if you even get it, I often would have to call multiple times over months to get 1 response. When fixed, it was often a band-aid and the issue would return. We often went stretches without heat or hot water, or sometimes any water at all. We were rarely notified when scheduled work affected these things. Frequent theft, both of package and property, from the lobby. Upon move out, a large portion of our security deposit was withheld without sound cause. They raised the rent $1000/mo after we left.
Advice to the owners
Do better
Great building, slow for maintenance
Pros
Great location, quiet
Cons
No super and slow responsiveness from management