Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight varying experiences within the buildings managed by Cristian Gonzalez. While some tenants appreciate the cleanliness, updated apartments, and responsive staff, others express concerns about poor management,unresponsive responses to issues, and recurring problems like inadequate heating and package theft. Suggestions include better interaction with tenants, improved maintenance, and addressing security issues. The general consensus leans towards dissatisfaction with management practices, especially regarding tenant care and accountability. Prospective renters should approach these properties with caution, considering the mixed feedback and potential areas for improvement in building management.
Open Violations
Only open violations from the last 10 years.
Data last updated 1 month ago.
BUILDING AVERAGE:
0.39 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
2
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Nov 12, 2023: § 27-2014 adm code and dept. rules and regulations. scrape and remove rust scales and paint with 2 coats of paint all stories on front south at fire escape
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Hazardous
3
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Sep 30, 2024: § 27-2005 adm code & 309 m/d law abate the nuisance consisting of air conditioner installed at fire escape window in the 3rd room from north located at apt 2fw, 2nd story, 1st apartment from south at west
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Immediately hazardous
6
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Oct 06, 2024: § 27-2005, 27-2007, 27-2041.1 hmc, §238, § 309; § 107 (2) ( c) mdl and 28 rcny §25-171: replace or repair the self-closing doors that is missing or defective hinges at door leading to basement at north wall at public hall, 1st story
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Cristian Gonzalez
Chelsea
119 West 15 Street, Manhattan, NY 10011
28 Units • 6 Floors
3.6(5)
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (5)
2.38 stars
11 months ago
Horrendous Property Managers
Former Tenant
Pros:
Not much. I have been renting for close to 15 years, never had worse.
Cons:
1 - Common Property Issues. We didn't have heat until end of December. Pipes are often leaking (had holes in the roof). 2 - Unresponsive. When you email or call Willowick Properties, they never pick up. When you raise a complaint on the conditions of the building, they are not the slightest concerned. They show no empathy towards the tenants and act irritated when you ask for reasonable fixes (e.g., heat in the winter). 3 - Rude. They are really bad people managers. They fail to recognize the responsibility that comes with managing a property and that real people live here. The problems of tenants are perceived as inconveniences of them. 4 - No accountability. They raise the rent every year, despite their horrendous track record.
Advice to owner:
Treat people with respect and have some humility for those that live here. It's saddening how little they care and I don't know how they can have a clean conscious treating people the way they do....
4.75 stars
Over 1 year ago
Overall great management!
Former Tenant
Pros:
I really loved this apartment and have had a really good experience with management. They are very responsive and have fixed any issues I’ve had quickly. They building is super clean and all the apartments are updated. They super is THE BEST he’s literally the nicest guy ever and would go far out of his way to help me with random things (as a woman living alone). I live in the basement street entry apartment and he comes and sweeps my steps every morning.
Cons:
Honestly nothing really. I am the basement apartment so I get bugs occasionally, but they have an exterminator come once a month so no biggie!
3.38 stars
Over 1 year ago
Good location, quiet, bad management, bad water, not safe for packages
Former Tenant
Pros:
Quiet neighbors Great location Some apartments have been updated
Cons:
Water goes out all the time heat barely works - rainbow outside for radiator management doesn't respond unless you email twice packages get stolen all the time
Advice to owner:
protect peoples packages, more regular maintenance updates, stop raising rent for not providing a better service
3.38 stars
Over 2 years ago
Maintenance went downhill but pretty nice
Former Tenant
Pros:
Generally responsive, especially the porter
Cons:
Neighbors leave trash on stairwell, some package thefts, tiny staircase
Advice to owner:
Be more responsive and screen tenants better
3.88 stars
Over 3 years ago
DON'T LIVE HERE IF YOU WANT YOUR PACKAGES
Former Tenant
Pros:
Convenient Location to Taco Bell
Cons:
Management sucks and takes no responsibility for stolen packages. If you order something it is literally a 50/50 shot of it actually showing up. Don't live here if you value your possessions.
Advice to owner:
Find a solution that works for packages, people are tired of getting their stuff stolen, the mail service doesn't use the package lockers, and people leave stuff opened in the lobby.