Great building, moderately unresponsive management
Pros
The finishes themselves are new, and in living there for 3 years I never had any issues with kitchen appliances. Maintenance requests are done in a portal and were addressed in a reasonable time. Half the time 1 laundry unit was out which was annoying. The back side of the building is very quiet and I didn't ever hear any street noise. There was a few months were package theft was an issue but they changed the code to the door and this improved. Received my full security deposit back, but it did take a full month though it was dated within the required 2 weeks.
Cons
Getting ahold of anyone at the building is hard - numerous emails required for them to follow-up with you; however, until move out I really didn't have much reason to contact them.
Worst management company ever
Pros
New building that could be considered luxury if it were maintained properly
Cons
1) Landlord tried to keep my entire security deposit when moving out because they were not able to re-rent the unit within a month which is obviously illegal. They’ve been in and out of housing court for years under different names, so breaking the law clearly doesn’t bother them too much. 2) Management does not respond to pest complaints, water leaks, HPD complaints, or anything really. You probably won’t hear from them at all until they decide to illegally keep your security deposit. 3) There are massive roaches throughout the building and the neighborhood is iffy at best. Neighbors are constantly having loud domestic disputes that you can hear clearly due to the cheap, thin walls. 4) The electricity bills are sky-high due to poor construction. My bills were almost $500 in the summer for a tiny one bedroom apartment.
Advice to the owners
Please change your name from Responsive Management to Slumlord LLC
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