C

Courtney House LLC

Owner

Corporate Owner

3 Properties

267 Units

Evictions: 0
Litigation History: No
Review Summary for Courtney House LLC
Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight buildings owned by COURTNEY HOUSE LLC recognize the responsive and friendly staff, especially during challenging times like the COVID-19 pandemic. Tenants appreciate the convenient locations with good subway access and spacious apartments. However, concerns include delayed AC availability, noisy surroundings, and occasional cleanliness issues. Some suggest improvements like earlier AC activation, better noise management, and enhanced cleanliness in common areas. Despite some drawbacks, the majority approve of the owner's responsiveness and recommend staying in these non-rent stabilized buildings for the overall positive experience.
Open Violations
Only open violations from the last 10 years.
Data last updated 8 months ago.
BUILDING AVERAGE:
Less than 0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
flag
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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flag
Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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flag
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Courtney House LLC
Flatiron
54 West 15 Street, Manhattan, NY 10011
Units Floors
0(0)
Flatiron
55 W 14 St, Manhattan, NY 10011
237 Units 20 Floors
4.3(7)
Lenox Hill
336 E 71 St, Manhattan, NY 10021
30 Units 5 Floors
4.4(4)

Building Ratings

Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure

Renter Recommendations

--% of renters recommend this building

--% of renters approve of this owner

Rents and Deposits

-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.

Reviews (11)

1 month ago
Great Super nice area
Former Tenant
Pros:
Super is amazing who will handle anything you ask. Garbage is taken out promptly
Cons:
Did catch mice a number of times
Advice to owner:
Get pest control
Over 1 year ago
Courtney House - terrible air conditioning very loud
Former Tenant
Pros:
Staff is great, very responsive and they do what they can to help. Apartments are spacious but old.
Cons:
They turn off the AC from October through June. You can’t have in unit AC. Apartments on higher floors get to 80 degrees even if it’s 50 degrees outside and nothing you can do to reduce heat. You can open windows but there is a lot of loud construction on 14th street so impossible to work or sleep with windows open. It’s basically unbearable to live here in October - November and in May.
Advice to owner:
Get in unit AC or allow AC for longer
Over 1 year ago
Best place to live in New York
Former Tenant
Pros:
Great and responsive staff
Large apartments
massive windows
very nice doormen who take the time to learn everyone's names
Cons:
Expensive, but reasonable
AC turns on pretty late
Over 2 years ago
Friendly staff and great management
Former Tenant
Pros:
Responsive and friendly staff. Truly over performed during a difficult time in NYC for Covid quarantine.
Cons:
Older finishes and limited amenities.
Over 2 years ago
Enjoyed my time at Courtney House
Former Tenant
Pros:
Great location to so many subways and areas of NY. The staff who work there are great and very helpful
Cons:
The building is close to a hospital and sirens are quite frequent throughout the day/night.
Over 2 years ago
Great building
Former Tenant
Pros:
Well kept building, great super
Cons:
Walk up to higher floors can be brutal
Advice to owner:
Get pest control
Over 2 years ago
Great super
Former Tenant
Pros:
The super is a phenomenal guy and will help you whenever you need. heat comes up quickly and shower is always very hot
Cons:
Garbage can pile up in garbage rooms
Advice to owner:
Have an exterminator come in every few weeks
Over 2 years ago
Great building in the middle of Manhattan
Former Tenant
Pros:
* The staff is very friendly and kind.
* The apartments are generally large and well-built.
* The location is really great in terms of subway access.
* Packages are always safely delivered and stored.
Cons:
* The AC isn't turned on until June so it is hot in April and May in the apartment.
*14th street can get pretty loud at all times of the day and night.
Advice to owner:
Turn on the AC earlier.
Over 2 years ago
“LUXURY” BUILDING IT IS NOT!
Former Tenant
Pros:
Great location for subway, bus, Path Train, as well as centrally located between Chelsea and Greenwich Village, as well as Union Square and the meatpacking district.
The staff are very nice, very willing to help, and generally do a good job!
Cons:
Cleanliness and upkeep of common areas has slipped dramatically in the last number years. It’s misrepresentation to call The Courtney House a “luxury” rental building because, other than a 24/7 staffed front desk that accepts packages on behalf of residents and screens guests, there are no “luxury” amenities whatsoever.
•No gym, no storage, only two elevators and no service elevator (which can be a major hassle when someone moves in or out or when one of the 60+ year old elevators is out of service.
•There is no outdoor space (not even access to the small center courtyard, which is very nicely landscaped and open to the sky; for no understandable reason it is locked 24/7.
•No roof deck amenities; in fact there is no access at all to the roof.
•HVAC: it’s a single operation very old system. So the building delivers either heat OR A/C, but not both. The tenants have no control over when the A/C gets turned on for the warm/hot seasons. During warm or hot days in Spring, it can get extremely hot in the apartments until management decides to switch the HVAC system from heat to A/C. (The apts run warm all year round, so during a warm/hot spring there are many intolerable days without A/C. Keeping the windows open sometimes helps if there’s a good breeze, BUT it’s noisy and there’s a lot of dust/city dirt that comes into the apts.
• Very old pipes that, at times, surely delivers water much less than free of heavy metals/rust.
• Old and very dirty air vents in the bathrooms and kitchen, so not enough air circulates and what does circulate is not the cleanest air for sure.
• Maintenance and repairs are too often done as quickly and cheaply as possible, rather than doing good quality work. The finished work is never inspected by the on-site super or any other supervisory staff. Often maintenance work has to be repeated because short cuts are too often taken.
•On-site Management is not responsive enough; the on site super makes himself intentionally difficult to reach,,,he holds up behind his closed/locked door and definitely prefers to have as little contact with residents as possible. The staff, who are rather good and friendly,,,have very few nice things to say about him and management in general.
•The super prevents the staff from helping residents with simple, basic things like carrying heavy packages, delivering anything to the apts, even if a resident can’t go down for packages. The super even prevents the staff from doing small favors for residents that would be done in a true “luxury” building.
•Delivered packages pile up all around the one and only small entrance/lobby. Rather than using an empty room behind the desk area for packages, and any other things that shouldn’t be seen or piled up in the lobby…that room stayed empty for years and years. Only recently has that room been advertised to rent by 3rd parties (for retail stores or retail services).
•The common hallways on every floor are in need of refurbishing. The carpeting is disgustingly dirty, the baseboard and crown moldings are not cleaned regularly and therefore are dirty; the wall paper is very dingy; there are some cable company wires exposed along the crown moldings in some hallways. The marble thresholds and outside of entry doors to the apts are very dirty.
•The dirtiness and dinginess of the hallways is embarrassing when guests come over and notice!
•The lack of responsiveness and unavailability of the ON SITE SUPER extends beyond residents to staff, who are not supervised or monitored well at all. That’s one reason why the building has slowly but surely become much less well maintained.
•Management’s claim there are overhead sprinklers is curious. Not in the apts and not in the hallways. Perhaps the lobby or basement levels have sprinklers. But that’s a far cry from a building-wide sprinkler system in case of fire.
Over 3 years ago
Mid-level, no frills with door people
Former Tenant
Pros:
Decent location, 15th street side was better than the building on 14th
Cons:
General issues with 14th street, people loitering around back door, lack of polish of people who work for the building, management had take it or leave it mentality
Advice to owner:
Offer bike storage, paint hallways and upgrade heating/AC system
Over 3 years ago
Huge apartments
Former Tenant
Pros:
Convenient and clean. The apartments here are huge one bedrooms. Neighbors keep to themselves and the walls are so thick you can’t hear anyone. It’s a block away from the subway. Close to everything.
Cons:
It’s a walk up and right across from a parking garage that blocks traffic religiously at 6:45 AM weekdays. Be ready for a daily alarm. Or live in the back of the building.
Advice to owner:
Net the shaft so that there are no pigeons. And there are mice...