Clean building, outdated appliances, management could be better
Pros
Super is very good at maintaining clean shared space, trash maintenance, and is responsive when you can communicate with him. I say the last part because communicating with him can be difficult, not just because of language barriers but because of his unwillingness to hear you. However, there are no big complaints. Central air and heating have always been great. Had an issue with a few cockroach sightings when we first moved in but has since improved in the 2+ years -- I think it was more an issue with the previous tenants' cleanliness. I know that an exterminator makes routine visits.
Cons
Property management is difficult to communicate with and could improve in professionalism. Laundry in building but price continues to rise (currently $2.75 a load) and quality of washer/dryers not great. Had a few packages stolen. Elevator breaks down frequently, which isn't ideal for living on the 5th floor.
Advice to the owners
Improve the responsiveness and professionalism of property management. Update laundry machines.
4 OK years living there, good until price became not worth it
Pros
AMAZING super, truly he made living there feel safe, clean, and was always around the property working
Cons
Lots of good people moved out and their units were filled with noisy and rude neighbors. Walls are super thin to the point we would hear our nextdoor neighbor cough or even loudly sigh. Insullation is no good, the minute you turn off the heater it would quickly get cold again. Tiny space. Used to have a good view but tall buildings built nearby took that away.
Advice to the owners
Take more action with loud neighbors. Despite constant emails and multiple calls to 311 about neighbors that wouldn't ever talk to us to try and reach a compromise and instead would play loud bass heavy music until the early morning, management did nothing. And continue to raise our rent. We were great tenants and would've stayed longer if we recieved help in dealing with said neighbors. Instead, nothing and so we left.
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