Summarized from anonymous rental reviews on Openigloo.
Recent tenant feedback for buildings managed by CHESTNUT HOLDINGS OF NEW YORK, INC reveals concerns about pest control, maintenance responsiveness, and overall management communication. Several renters report unaddressed roach infestations and dissatisfaction with the superintendents' responsiveness. Although heating and water pressure receive positive remarks, tenants express frustration over delayed repairs and difficulty reaching live management support, especially during emergencies. Cleanliness and garbage management ratings vary, with some buildings needing better upkeep. On the upside, residents generally appreciate spacious apartments, quiet neighborhoods, and good heating. Overall, management could improve tenant relations by enhancing maintenance responsiveness, pest control efforts, and more direct communication.
Reviews
Former tenant·9 minutes ago
Roaches in apartment
Pros
Quiet, good heating during winter
Cons
Roaches, stolen packages
Former tenant·Over 4 years ago
The super in this building is a waste. Good for nothing!
Pros
I like the apartment. Large rooms with lots of space.
Cons
The super is not responsive. No pest control. There is absolutely no maintenance in the building. Hallways are dirty.
Advice to the owners
Change the super. People deserves better specially with such high rent.