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I

Ismael Rioja

Site Manager·1 building·38 units
3.3

4 reviews

Highlights

No
Evictions
No
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·9 minutes ago

The management is out to lunch

Pros

- Location - Natural light - Neighbors

Cons

Besides the paper thin walls, ceilings, and floors, the real issue is with management. It took management months to fix radiator issues- noxious odor, sleep disruption from cracking and banging all through the night, and that's when they were "working". Often you were just left to freeze. It took the building making a group chat and coordinating to get any action- one tenant even abandoned his unit because his sleep disruption was so bad. The other primary issue was package theft. It was constant throughout my entire lease and they did nothing about it. We petitioned for the camera footage that is aimed directly at the drop off and they strung us along for over half a year until saying the camera had been broken and not captured anything. The doors were constantly broken. On top of that, any normal requests took ages to get handled if they were handled at all. The only exception is when all it was required was the super's time- the super was great.

Advice to the owners

Do your job

Former tenant·Over 1 year ago

Good management but with rats and roaches

Pros

Management is super responsive and helpful to any requests you may have.

Cons

The trash area is not very well maintained and attracts rats. They have a pest inspection once a month but roaches continue to be a problem.

Buildings associated with ISMAEL RIOJA

  • 640 Carroll Street
    Rent-stabilized

    640 Carroll Street

    3.3(4)

    Park Slope

640 Carroll Street
Rent-stabilized

640 Carroll Street

3.3(4)

Park Slope

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.13Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

2Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

3Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

I

Ismael Rioja

Site Manager·1 building·38 units
3.3

4 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.