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J

Joseph Franco

Site Manager·22 buildings·327 units
4.1

35 reviews

Highlights

4
Evictions
14
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by Joseph Franco reveal generally responsive management and well-maintained apartments, often featuring renovations and pet-friendly policies. Residents appreciate timely pest control and respectful neighbors in many buildings. However, common issues include occasional pest problems, inconsistent cleanliness in shared areas, package theft, and sometimes noisy surroundings. Laundry facilities are frequently reported as inadequate or broken. Some buildings lack elevators, and scaffolding or ongoing construction can cause inconvenience. While management is praised for responsiveness and maintenance efforts, improvements in garbage disposal, security measures like lobby cameras, and transparency during construction are suggested to enhance tenant satisfaction.

Reviews

Former tenant·9 minutes ago

Renovated but had some foundational issues

Pros

4 bedrooms, washer dryer in unit, newly renovated unit

Cons

Walk up, pest issues and the building was not very responsive

Former tenant·9 minutes ago

No major complaints

Pros

renovated interiors, generally pretty quiet building, SOME units have a w/d which is a gamechanger

Cons

the stairwell is pretty beat up... a simple coat of paint would make all the difference. ground floor neighbor with outdoor has a dog that barks a lot so if your unit is on the backside of the building and you WFH, it could get annoying. Also, there is "laundry" in the basement but they hardly work. 2 W/D but only 1 dryer works and it takes 3 rounds to dry anything.

Advice to the owners

upkeep on the stairwell paint jobs. it's such a cheap easy thing to do that makes a huge difference. also, FIX THE LAUNDRY

Buildings associated with JOSEPH FRANCO

  • 348 East 58 Street
    Rent-stabilized

    348 East 58 Street

    4.9(1)

    Sutton Place

  • 403 West 48 Street
    Rent-stabilized

    403 West 48 Street

    3.6(5)

    Hell's Kitchen

  • 215 West 108 Street
    Rent-stabilized

    215 West 108 Street

    4.3(7)

    All Upper West Side

  • 23 West 76 Street
    Rent-stabilized

    23 West 76 Street

    Upper West Side

348 East 58 Street
Rent-stabilized

348 East 58 Street

4.9(1)

Sutton Place

403 West 48 Street
Rent-stabilized

403 West 48 Street

3.6(5)

Hell's Kitchen

215 West 108 Street
Rent-stabilized

215 West 108 Street

4.3(7)

All Upper West Side

23 West 76 Street
Rent-stabilized

23 West 76 Street

Upper West Side

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.07Violations per unit
NYC average0.81Violations per unit
7Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

7Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

12Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

J

Joseph Franco

Site Manager·22 buildings·327 units
4.1

35 reviews

Follow us

For renters

Renting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.