Good location, you would not put up with it if it wasn't nyc
Pros
Great location and a livable apartment, the super is easy to reach and he fixes things. This is an old radiator apartment, so the heat is great.
Cons
People at the management company ERG are quite rude whenever they need to do something for you and you are of no value as a renter and can't be trusted, you are just $$ in their eyes. Though I guess this is no different from the whole city during this housing crisis, as they know you have no other options. I would have still liked to feel a little safer about not feeling like ERG is trying to screw me over every time I had to do something with them. The inside of the building is run down. Our packages get stolen once in a while. The buzzer is broken since 2 years. This is an old building, so a lot of things break regularly. The neighborhood is sometimes lovely sometimes sketchy.
Advice to the owners
I wish we had face to face contact with the owner and could build mutual trust rather than only having the management company as our contact
Management don’t care
Pros
Nice space for two bedroom and extra space needed
Cons
Management don’t care about your problems at all. You practically have to beg for some answers and state the law in order to get information out of them. As a tenant I barely have hot water and heat for 80% of my one year lease. The management thinks is “safe and livable” to live in an apartment during the cold winters without heat and hot water. The hot water and heat only came during the summer only. Superintendent is nice but doesn’t deal with any problems but cleaning up the trash.
Advice to the owners
Don’t tell lies to the tenant. Have someone on call during the weekend for emergencies. Don’t tell your tenants not to call 311 if you’re not going to fix the problems.
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