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E

Empire Management

Corporate Owner·11 buildings·285 units
3.4

39 reviews

Highlights

13
Evictions
18
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews of buildings managed by EMPIRE MANAGEMENT reveal a mixed experience heavily influenced by location and building maintenance. While some apartments boast spacious layouts, great locations, and friendly neighbors, a common theme is poor management responsiveness, especially concerning pest control, heating issues, and maintenance delays. Pest problems like bedbugs and roaches are frequently reported, with inadequate communication about infestations. Cleanliness and garbage management are inconsistent, with some buildings described as dirty and dusty. Construction noise and outdated infrastructure also detract from tenant satisfaction. Overall, renters should expect attractive locations but face challenges with management's slow or unhelpful response to critical building issues.

Reviews

Former tenant·4 minutes ago

Great location, awful maintenance

Pros

Great location. Love my neighbors they are all super lovely.

Cons

Water constantly goes on and off without notifying tenants. Pest control is a major issue! They have a bedbug issue but don't report it. I had bedbugs only 2 months after moving in having never had an issue with bedbugs in the 28 years I've lived in NYC. I also has gaslit by the super about it. The hallways are super dirty and dusty and haven't been cleaned in years and the laundry room is constantly dirty and roaches everywhere. For any potential renter, DO NOT rent here! It's not worth it. Management does nothing to actually fix the ongoing pest issues in the building, including falsifying bedbug records: Units 10E, 2F, 3F, and 9E have had bedbugs and none of the adjoining units were properly inspected. Tenants also weren't notified of this issue, we found out about it from other tenants.

Advice to the owners

Clean the actual hallways and stairwells, and actually do proper pest control for bedbugs.

Former tenant·1 week ago

Great location, terrible management

Pros

The location and layout of the building can’t be beat.

Cons

The management that bought the building and took over in 2025 has completely ruined the experience of living here. Gut renovating the building from the inside out, with no regard for habitability for the current tenants having to endure constantly invasive construction. Refuse to address issues with certain tenants smoking in the building. The newly renovated apartments are priced so ridiculously high for the experience of living in this building, it’s a joke. They have taken a historic pre-war with history and charm and turned it into a complete disaster.

Buildings associated with EMPIRE MANAGEMENT

  • 5 West 36 Street

    5 West 36 Street

    Midtown South

  • 244 West 72 Street
    Rent-stabilized

    244 West 72 Street

    2.9(12)

    All Upper West Side

  • 700 Ft Washington Avenue
    Rent-stabilized

    700 Ft Washington Avenue

    2.8(3)

    Hudson Heights

  • 248 W 105 St
    Rent-stabilized

    248 W 105 St

    3.4(5)

    Upper West Side

5 West 36 Street

5 West 36 Street

Midtown South

244 West 72 Street
Rent-stabilized

244 West 72 Street

2.9(12)

All Upper West Side

700 Ft Washington Avenue
Rent-stabilized

700 Ft Washington Avenue

2.8(3)

Hudson Heights

248 W 105 St
Rent-stabilized

248 W 105 St

3.4(5)

Upper West Side

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average0.81Violations per unit
NYC average0.81Violations per unit
60Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

115Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

49Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

12Class I
Missing info

Missing or non-compliant with administrative information orders or filings

E

Empire Management

Corporate Owner·11 buildings·285 units
3.4

39 reviews

Follow us

For renters

Renting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

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© 2026 Openigloo Inc. All rights reserved.

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