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Empire Management
Corporate Owner
•Agent
•11 Properties
•285 Units
•Evictions: 12
Litigation History: Yes
Review Summary for Empire Management
Summarized from anonymous rental reviews on openigloo.
Tenant reviews of buildings managed by EMPIRE MANAGEMENT reveal a mixed experience. Positively, many buildings are praised for cleanliness, nice neighbors, and prompt issue resolution by some supers, especially at prime locations like 3 West 36 Street. However, several properties struggle with management responsiveness, frequent heat and boiler problems, pest infestations, and cleanliness issues in common areas. Many tenants highlight unresponsive or rude supers and slow maintenance, especially at buildings on East 50th and West 72nd Streets. Noise issues and aging infrastructure also detract from comfort. Overall, management tends to be inconsistent, excelling in some buildings while neglecting maintenance and tenant communication in others.
Available Listings for Empire Management
STUDIO:
1 units
1 BED:
1 units
2+ BEDS:
1 units
Open Violations
Only open violations from the last 10 years.
Data last updated 7 days ago.
The average number of violations per unit for this owner/associates across their portfolio is worse than the city .
BUILDING AVERAGE:
0.81 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
49
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Sep 07, 2025: § 329, m/d law and dept. rules and regs. provide a completed certificate of inspection visits in a proper frame at or near mailboxes, bottom edge of frame between 48-62 inches above floor missing at public hall, 1st story
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Hazardous
110
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Aug 14, 2024: § 27-2046.1 hmc: repair or replace the carbon monoxide detecting device(s). inoperable in the entire apartment located at apt 2a, 2nd story, 1st apartment from south at west
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Immediately hazardous
60
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Aug 14, 2024: § 27-2033 adm code provide ready access to buildings heating system door locked at basement at boiler room
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Missing information/filings
15
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
Nov 17, 2025: §27-2107 adm code owner failed to file a valid registration statement with the department as required by adm code §27-2097 and is therefore subject to civil penalties, prohibited from certifying violations, and denied the right to recover possession of premises for nonpayment of rent until a valid registration statement is filed.
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All Properties Associated with Empire Management
/-73.984178,40.750163,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Midtown South
5 West 36 Street, Manhattan, NY 10018
Units • Floors
0(0)
Rent Stabilized Units: Unknown
/-73.983638,40.779213,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
All Upper West Side
244 West 72 Street, Manhattan, NY 10023
88 Units • 16 Floors
3(10)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 4
Litigation History: Yes
1 Year Bedbug History: No
/-73.934917,40.857485,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Hudson Heights
700 Ft Washington Avenue, Manhattan, NY 10040
74 Units • 6 Floors
2.8(3)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 0
Litigation History: Yes
1 Year Bedbug History: No
/-73.968486,40.80047,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Upper West Side
248 W 105 St, Manhattan, NY 10025
32 Units • 6 Floors
3.4(5)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 2
Litigation History: Yes
1 Year Bedbug History: No
Reviews (36)
4.88 stars
2 weeks ago
Solid building, not much sunlight if facing north
Former Tenant
Pros:
Pretty clean, doormen are nice, super is prompt with fixing
Cons:
The north facing units have little sunlight due to being blocked by taller buildings on all sides
2.62 stars
2 months ago
Non-Responsive Super and Management
Former Tenant
Pros:
Good location and spacious apartmenrs
Cons:
The super (Nick Pepaj) rarely responded to texts and phone calls. He was incredibly condescending and would not address needs with urgency (i.e., not having water or heat).
2.5 stars
3 months ago
Paper thin walls
Former Tenant
Pros:
Room sizes are good
Cons:
Paper thin walls and ceilings
2.88 stars
5 months ago
234 e 50th review
Former Tenant
Pros:
cheap rent, ability to use exterminator every week without extra cost
Cons:
super is not very responsive and is often rude. lack of natural lighting and issues with heat (ie. being too hot or either too cold in the winter)
4.25 stars
6 months ago
Really good building, location and price
Former Tenant
Pros:
The rooms are pretty big, location is great and very close to subway and columbia university, lots of restaurants and bars in the area. Sunlight and bright (not for all rooms)
Cons:
They super is responsive. However, it takes time to have things fixed and the laundry room is really bad and inconvenient
Advice to owner:
Get better laundry machines
3.75 stars
7 months ago
Its a Fine Place
Former Tenant
Pros:
Management is fine. Apartment is cheap
Cons:
No heat for months, roach issue.
Advice to owner:
Listen to the tenants
3.5 stars
8 months ago
8 year resident
Former Tenant
Pros:
Thick walls. Decent pricing
Cons:
Noise levels. Construction. Old cabinetry and tiling. Dirty halls.
Advice to owner:
Do a revamp
2.88 stars
9 months ago
Living here was a mixed bag
Former Tenant
Pros:
- Location
- Size of apartment
- Size of apartment
Cons:
- Management not get responsive to maintenance requests
- Pest issue. Common to see rats in the basement, roaches around the building, and the building has had at least 2 bed bug infestations in the last 4 years
- Pest issue. Common to see rats in the basement, roaches around the building, and the building has had at least 2 bed bug infestations in the last 4 years
3.38 stars
11 months ago
Good until it’s not
Former Tenant
Pros:
-elevator
-laundry in building
-common areas cleaned regularly
-trash monitored well
-relatively quiet
-management responds to inquiries
-laundry in building
-common areas cleaned regularly
-trash monitored well
-relatively quiet
-management responds to inquiries
Cons:
-unresponsive super
-roaches
-plumbing issues
-boiler problems
-laundry machines poorly maintained
-roaches
-plumbing issues
-boiler problems
-laundry machines poorly maintained
Advice to owner:
Better communication and better boiler
4.25 stars
11 months ago
Great building to live in. Virtually no major issues or complaints!
Former Tenant
Pros:
Nice/ respectful neighbors, hallways and entrance cleaned once a month, no pests
Cons:
Laundry units in the basement would randomly break, not dry clothes, etc..
Advice to owner:
Being a bit more prompt when it comes to repairs
4.38 stars
Over 1 year ago
Great building, good service
Former Tenant
Pros:
Great space, outdoor space, laundry, elevator, maintenance
Cons:
A good amount of bugs
Advice to owner:
Regular maintenance for bugs
3.12 stars
Over 1 year ago
Not worth the rent!
Former Tenant
Pros:
Close to subway, good-sized rooms, cheap electric
Cons:
Inconsistent heat and hot water, unresponsive & disrespectful super, poor cleaning in hallways & garbage area, occasional roaches, no laundry in building or nearby
Advice to owner:
Listen to the tenants & provide the necessary repairs
2.88 stars
Over 1 year ago
Unkept and Uncaring
Former Tenant
Pros:
Hot water is good and the location is good.
Cons:
There are a lot of bugs regardless of it the exterminator comes. The landlord and super will not respond unless you keep calling.
Advice to owner:
Clean up the place
4.75 stars
Over 1 year ago
Clean and nice - no complaints
Former Tenant
Pros:
Very quick to resolve any issues within your unit (ie washer stopped working and they replaced it with a brand new washer in a day)
Cons:
the change for heat to A/C & voice versa is centrally controlled
1.88 stars
Over 2 years ago
Consider your options
Former Tenant
Pros:
The porter is fantastic
Cons:
Building repairs are slow and not conducted with licensed professionals. Clearly cutting corners for cheap labor. Not a comfortable feeling knowing that at any given moment another pipe could burst, or wiring could fail.
Advice to owner:
Please respect the safety and well being of your tenants.
2.38 stars
Over 2 years ago
Nice and decent building but bad super/property owners
Former Tenant
Pros:
Superb location, elevator, nice apartment
Cons:
Unprofessional super, packages get stolen quite frequently
Advice to owner:
Change entrance lock system and set up cameras
2.38 stars
Over 2 years ago
Great location, awful maintenance
Former Tenant
Pros:
Great location. Love my neighbors they are all super lovely.
Cons:
Water constantly goes on and off without notifying tenants. Pest control is a major issue! They have a bedbug issue but don't report it. I had bedbugs only 2 months after moving in having never had an issue with bedbugs in the 28 years I've lived in NYC. I also has gaslit by the super about it. The hallways are super dirty and dusty and haven't been cleaned in years and the laundry room is constantly dirty and roaches everywhere.
For any potential renter, DO NOT rent here! It's not worth it. Management does nothing to actually fix the ongoing pest issues in the building, including falsifying bedbug records: Units 10E, 2F, 3F, and 9E have had bedbugs and none of the adjoining units were properly inspected. Tenants also weren't notified of this issue, we found out about it from other tenants.
For any potential renter, DO NOT rent here! It's not worth it. Management does nothing to actually fix the ongoing pest issues in the building, including falsifying bedbug records: Units 10E, 2F, 3F, and 9E have had bedbugs and none of the adjoining units were properly inspected. Tenants also weren't notified of this issue, we found out about it from other tenants.
Advice to owner:
Clean the actual hallways and stairwells, and actually do proper pest control for bedbugs.
3.12 stars
Over 2 years ago
Cute Midtown Apt
Former Tenant
Pros:
Apartment is on a great street in midtown, and the people who live in the building are very nice.
Cons:
Supper ignored you when something serious happens to the apt like water damage or broken shower.
Advice to owner:
Have better communication with your renters
2.5 stars
Over 2 years ago
Super does not fix anything unless it effects all tenants.
Former Tenant
Pros:
Nice location and tenants.
Cons:
Laundry machine, heating, and other problems were not fixed.
Advice to owner:
Get new laundry machines.
2 stars
Over 3 years ago
Lovely building, miserable management
Former Tenant
Pros:
Incredibly spacious, great and quiet neighborhood
Cons:
Unreasonable superintendent, unresponsive management, infrequent pest control services, heat does not maintain well in building
Advice to owner:
Modernize the units