Jake Frank

Tenant reviews for buildings managed by Jake Frank reveal significant challenges with building maintenance and management responsiveness. Common issues include unreliable heating, persistent pest infestations (cockroaches, mice, bedbugs), and poor cleanliness. Garbage management varies, with some buildings better organized than others. Security concerns are notable, with package theft and insecure building access frequently reported. While the superintendents, especially Rocky, receive praise for their helpfulness and friendliness, management often delays or provides temporary fixes for repairs. Noise levels and neighbor quality also vary, with some complaints about disruptive residents. Overall, expect a management team that tries but struggles to maintain adequate living conditions and timely service.