Better than most
Pros
Clean, safe, no pests, rent stabilized, friendly super
Cons
Unresponsive management, old appliances
Clean building, outdated appliances, management could be better
Pros
Super is very good at maintaining clean shared space, trash maintenance, and is responsive when you can communicate with him. I say the last part because communicating with him can be difficult, not just because of language barriers but because of his unwillingness to hear you. However, there are no big complaints. Central air and heating have always been great. Had an issue with a few cockroach sightings when we first moved in but has since improved in the 2+ years -- I think it was more an issue with the previous tenants' cleanliness. I know that an exterminator makes routine visits.
Cons
Property management is difficult to communicate with and could improve in professionalism. Laundry in building but price continues to rise (currently $2.75 a load) and quality of washer/dryers not great. Had a few packages stolen. Elevator breaks down frequently, which isn't ideal for living on the 5th floor.
Advice to the owners
Improve the responsiveness and professionalism of property management. Update laundry machines.
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