Summarized from anonymous rental reviews on Openigloo.
Recent tenant reviews of buildings managed by Santiago Brito reveal a mixed to negative management experience. While residents consistently praise the friendly and helpful doormen and appreciate the convenient location and spacious units, numerous complaints highlight persistent pest infestations (cockroaches, mold, and sometimes rats), poor heat and water pressure, and outdated or poorly maintained facilities. Management responsiveness is often criticized as slow, unprofessional, and sometimes rude, with maintenance issues frequently unresolved or delayed. Rent increases and problematic security deposit practices further contribute to tenant dissatisfaction. Overall, management appears to provide basic services with significant room for improvement in tenant relations and building upkeep.
Reviews
Former tenant·6 months ago
There’s some work to do
Pros
Doormen are the greatest
Cons
Horrible roach infestation
Former tenant·Over 1 year ago
Great started building
Pros
i love the doormen they are very kind, washer and dryer in each floor is very convenient
Cons
roaches but they have pest control come in weekly if needed