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S

Susan Edelstein

Head Officer·7 buildings·322 units
3.0

12 reviews

Highlights

11
Evictions
52
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by Susan Edelstein reveal a mixed management performance. While some buildings have clean, spacious apartments with nice neighbors and responsive superintendents, many tenants report significant issues with landlord responsiveness, maintenance delays, and pest control. Common complaints include unresolved mold and roach problems, prolonged lack of gas or functional appliances, broken laundry facilities, and poorly maintained common areas. Noise and uncooperative neighbors are concerns in several locations. Rent strikes and legal actions have occurred due to management neglect. Prospective renters should anticipate maintenance challenges and should weigh the pros of apartment size and location against management’s slow response to urgent needs.

Reviews

Former tenant·4 minutes ago

All is well

Pros

Amazing super , clean building, no noise

Cons

Landlord might be unresponsive

Former tenant·39 minutes ago

Moldy and unresponsive management

Pros

Calm community, proximity to trains, space

Cons

Mold, unresponsive super and management

Buildings associated with SUSAN EDELSTEIN

  • 40 Thayer Street
    Rent-stabilized

    40 Thayer Street

    1.6(1)

    Fort George

  • 601 West  160 Street
    Rent-stabilized

    601 West 160 Street

    Washington Heights

  • 656 West  162 Street
    Rent-stabilized

    656 West 162 Street

    3.6(4)

    Washington Heights

  • 520 West 183 Street
    Rent-stabilized

    520 West 183 Street

    3.0(4)

    Fort George

40 Thayer Street
Rent-stabilized

40 Thayer Street

1.6(1)

Fort George

601 West  160 Street
Rent-stabilized

601 West 160 Street

Washington Heights

656 West  162 Street
Rent-stabilized

656 West 162 Street

3.6(4)

Washington Heights

520 West 183 Street
Rent-stabilized

520 West 183 Street

3.0(4)

Fort George

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average1.25Violations per unit
NYC average0.81Violations per unit
152Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

168Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

84Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

S

Susan Edelstein

Head Officer·7 buildings·322 units
3.0

12 reviews

Follow us

For renters

Renting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.