Review Summary for Chelsea Town LLC
Summarized from anonymous rental reviews on openigloo.
Recent reviews for buildings managed by CHELSEA TOWN LLC reveal mixed experiences. Tenants commend spacious apartments, helpful live-in supers, and friendly neighbors fostering a community feel. Cleanliness and water pressure receive positive notes, along with well-maintained properties in good locations. However, management responsiveness is often criticized as slow or unhelpful, with some renters describing rude or unprofessional interactions. Persistent pest issues and noise problems, especially from street noise and thin floors, are common detractors. Rent increases and building upkeep also raise concerns. Overall, expect decent living spaces with some maintenance and communication challenges under this landlord's management.
Open Violations
Only open violations from the last 10 years.
Data last updated 4 days ago.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
0.31 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
14
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
May 25, 2023: § 27-2013 adm code paint with light colored paint to the satisfaction of this department at ceiling at public hall, 7th story
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Hazardous
33
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Oct 08, 2023: § 27-2026, 2027 hmc: properly repair the source and abate the evidence of a water leak header ceiling at north window in the 1st room from north located at apt 6d, 6th story, 1st apartment from north at east
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Immediately hazardous
4
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Apr 06, 2023: § 27-2005, 2007 adm code remove device preventing door from being self-closing hook and latch installed at the entrance door. at public hall, 1st story
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Chelsea Town LLC
/-73.996409,40.749881,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Chelsea
320 West 30 Street, Manhattan, NY 10001
66 Units • 7 Floors
3.7(8)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 2
Litigation History: No
1 Year Bedbug History: No
/-73.996567,40.750415,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Hudson Yards
327 West 30 Street, Manhattan, NY 10001
62 Units • 7 Floors
3.6(2)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 2
Litigation History: Yes
1 Year Bedbug History: No
/-74.00175,40.747745,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
West Chelsea
421 West 24 Street, Manhattan, NY 10001
35 Units • 6 Floors
4.2(4)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 3
Litigation History: No
1 Year Bedbug History: No
Reviews (14)
2.25 stars
1 month ago
Getting expensive — used to be affordable
Former Tenant
Pros:
Super is helpful
Cons:
Roach problems
Noisy street
Noisy street
3.12 stars
5 months ago
getting expensive for what you get
Former Tenant
Pros:
apartments are pretty spacious
water pressure is pretty good, and heats up quickly
washing machines usually work pretty well
super fixes things quickly
water pressure is pretty good, and heats up quickly
washing machines usually work pretty well
super fixes things quickly
Cons:
roach issues often
floors are thin so you hear everything happening above
building manager is a pain to talk to
some hallways still have carpet, and they stay very dirty
floors are thin so you hear everything happening above
building manager is a pain to talk to
some hallways still have carpet, and they stay very dirty
3.12 stars
7 months ago
Terrible management who does not want to help
Former Tenant
Pros:
Rent is cheap
Cons:
We've had water leakage issues 4 times within a year. The pipe burst in January and flooded the entire apartment, including our upstairs and downstairs neighbors'. This left giant holes in the ceiling and rendered the apartment uninhabitable due to the loss of heat insulation in winter. Management charged full rent for the entire period and did not provide any alternative housing, was very slow in responding, and threatened to sue if we withheld rent as a way to pressure for timely repairs. We paid out of pocket for two months of housing while waiting for repairs, and received no compensation from the landlord at all. Also had cockroaches in the apartment.
Advice to owner:
Repair your property
3.5 stars
10 months ago
Used to be affordable. Awful management.
Former Tenant
Pros:
Spacious apartments. Clean building.
Cons:
Terrible management. Does not respond. A bully. Rent increases are high.
Advice to owner:
Hire a management company (ie. not Hoffman) that responds to tenants and doesn't tell yell at them for following up on unreturned phone calls and emails.
4.12 stars
Over 1 year ago
Great Building, Unresponsive Managers
Former Tenant
Pros:
The on-site super does an amazing job and communicates updates well. The apartments are well-maintained, people are friendly and keep their spaces clean.
Cons:
The management company --the building manager specifically-- are very unresponsive and make normal procedural updates very difficult.
Advice to owner:
Talk to your renters.
3.62 stars
Over 1 year ago
landlord doesnt give a f
Former Tenant
Pros:
super is really nice and lovely
Cons:
landlord refuses to get back to me about my lease and screams at me over the phone
Advice to owner:
be nice
3.38 stars
Over 2 years ago
Loved the Apartment, Ruined by a Bad Upstairs Neighbor
Former Tenant
Pros:
If you’re rear facing it’s really quiet, the apartment (mine was a studio) was very nice and the space is used well so it feels bigger. The super was great.
Cons:
The floors are super thin, so the only noise issue comes from upstairs. Most of the time should be ok, I lived there for two years. But I had to move out because in the last few months I got an awful upstairs neighbor who would wake me up at all hours of the night, wear boots in their apartment…I mean it was just ridiculous how loud it was and how much it would shake the unit.
Advice to owner:
I’m not sure if there’s much you can do, but be firmer on enforcing rugs.
3.5 stars
Over 2 years ago
Fine place to live
Former Tenant
Pros:
The super is really helpful in the ways that he can be, the lobby is super clean, and the heat and water pressure is amazing
Cons:
No pest control, too old of a building
4.38 stars
Over 2 years ago
Overall nice place to live
Former Tenant
Pros:
Neighbors are really nice, good water pressure, relatively safe inside property.
Cons:
Walls are paper thin. Can hear practically everything your neighbors do and foot steps.
Advice to owner:
Ensure preopety managers respond timely and not after months of chasing.
4.62 stars
Over 2 years ago
Does the bare minimum well and that's about it
Former Tenant
Pros:
I have no massive complaints about this building. Super is relatively responsive. No big drama with either neighbors or landlord.
Cons:
1. Heat is a little cold during winter but I bought a heater and it worked out fine. I probably could've asked the super to increase the heat but I didn't.
2. Building is pretty old. So you get what you see (in an apartment tour).
3. Noise outside is loud sometimes but I'm a heavy sleeper so I don't mind. Also you live next to Penn Station and MSG so you should expect that.
2. Building is pretty old. So you get what you see (in an apartment tour).
3. Noise outside is loud sometimes but I'm a heavy sleeper so I don't mind. Also you live next to Penn Station and MSG so you should expect that.
4.75 stars
Over 4 years ago
Old New York
Former Tenant
Pros:
The live-in super keeps the building feeling like a small community. The neighbors are friendly and many have lived there for more than a decade; giving the building the feel of an extended family.
Cons:
The management company can be slow to respond to administrative issues. If you happen to have to deal with “Rosemary” - plan to have no calls or emails returned. Other than that, they take care of their properties.
Advice to owner:
Spruce up the exterior.
4.25 stars
Over 4 years ago
would avoid living here
Former Tenant
Pros:
neighbors are nice
Cons:
super sucks, has bugs, building management point person is so rude
Advice to owner:
do better
3.75 stars
Over 4 years ago
Spacious affordable apartments
Former Tenant
Pros:
- really spacious apartments, well maintained
- overall clean and tidy building
- minimal rent increases
- overall clean and tidy building
- minimal rent increases
Cons:
- you hear everything from the neighbors above
- super is very grumpy and is rude for no reason
- management unorganized
- the area got a bit sketchy in pandemic
- super is very grumpy and is rude for no reason
- management unorganized
- the area got a bit sketchy in pandemic
Advice to owner:
Build insulation into floors/ceilings
Super should be more professional
Super should be more professional
5 stars
Over 4 years ago
Love this place
Former Tenant
Pros:
Gorgeous building and great location. Well managed
Cons:
The gym is not great
Advice to owner:
A beautiful property